Nat Gen is a horrible company. They have no procedures on how to actually handle a claim the legal way. Their policies are in direct opposition to Allstate policies. Their upper management from SM on up is clueless on how to run a claims organization. Just sit in one of their meetings- they are horrible and a total waste of our time. The axe will fall.
1 reply
I have used NatGen for home insurance clients for years. I have seen excellent serice and claim handling. The hard part is so many places are now to high of risk to insure that some of Allstate UW is showing on natGen where it didn't before.