It is still a surprise as why Allstate bought this non standard. As clearly no real claims handling. The combined ratio is fluff and the division managers like west coast are clueless on operational management and compliance. Tim will need to check proficiency of the group as very concerned
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Seems like you were ignored but I’m bored, so will provide my thoughts.
If you think NatGen is broken, you must think Allstate is Chernobyl. Allstate has been struggling the last decade and falling more and more behind. NatGen isn’t perfect but it’s at least growing and profitable. That’s a combination that anyone in insurance dreams of. If Allstate would stop messing with NatGen (and if anything, let NatGen influence Allstate), then everyone would be better off.