Does anyone have information on the forth coming operations changes
3 replies (most recent on top)
Outsourcing will never provide the level of service and accuracy currently provided by FTES. The customers will be the ones to suffer most. Expect loss of confidence in AIG when service levels drop
Word is VERP will take out quite a few folks across multiple functions. Some won’t be missed, others will. The goal is to minimize older employee headcount. PZ has to approve anyone managers think is too important to lose. Probably counting on Accenture to backfill work done by FTEs taking the VERP.
Can you give some context for those of us not in the know?