Didn’t they just send out an email the other month about NOT micromanaging?
Now they want updates like every hour for EVERYTHING. Priority upgrades, etc.
Somebody should remind them
8 replies (most recent on top)
Sounds like u report to some of the useless insecure “leaders” in value GTS,
I outright told my managers unless I get paid the same amount for a new line as an upgrade, I have zero incentive to do upgrades (said that last year). Why would I take 5 times as long to get the same amount of sales revenue from one transaction (5 upgrades to 1 new line)
Micromanaging? That’s the CF way!
It’s not only happening in Atlantic North, it’s also happening in the Great Lakes. It’s demoralizing and demotivating seeing the targets come out for the weekend that ARE SIMILAR to the holiday weekend targets then told we are garbage (basically) when we don’t hit them. The message of “one more in 24” that was given during the Action Tour is laughable because we all saw this coming and knew what was about to happen.
I'm all for them having extra work to do themselves for the priority upgrades. They gave the reps plenty of work, it's time for management to feel that as well.
The district manager has driven culture completely out of its sails, it’s unbearable and when does someone step up and remove this good for nothing? He is useless, he is a prototypical micro manager. He never has an original idea and all his advice is “call so and so and see what they are doing”
It's laughable , most probably came up on a conference call and someone put emphasis on why the close rate was at a certain percentage. Then someone added we pay them 5 times lower than a new line,so what shall we do? Give them a spiff(increases after 100% . Obviously, telling the reps that the Verizon quota and commission is unfair and the whole thing should be reexamined.,to have true customer retention.
Have you seen the thing about getting managers involved with every priority upgrade yet? Do we really need to have our hands held to do upgrades? How desperate is Verizon? Upgrades don’t pay enough for me to give a sh-t about them, especially not enough to get managers involved to fight for them.