Ironically, FactSet’s spiel of “great culture” rests on the idea of work life balance which is quite skewed in some teams/regions. Each SBU looks to gain prominence and replicated several roles without having depth of experience. As a head of risk of a premier client said,” I don’t need more lunches with FactSet or your specialist playing golf with me, I need someone who can tell me how I can use the product with all its features without passing me to the engineers who then tell me to go back to my account manager” By restricting HC, not having 1 central ops view, its easy for cronies to have the backs of people they “like” regardless of the business value they may/may not create. It’s easy to blame Sales, but can most people in HR/L&D give an elevator pitch on the current key features of PA - our bread and butter? Of course, salvage the peanuts by restricting promotions at L4-L7 while having multiple expensive sales managers focused on BRGs/Culture Committees rather than actually selling. How many deals did the prev CRO actually influence to close? How is CH influencing diversity and inclusion while creating meaningful HR policies- that org has become power hungry rather than business centric. It’s a shame to see so many people’s efforts going down the drain thanks to ill timed, haphazard, thoughtless change initiatives.