Wonder how good Oracle's cloud support is.
AWS support seems to have some problems. I had an AWS account for a few months, used the mail send system SES and right before I released they sent me an email saying my 12 months of free tier were over. Really? I thought, just after a few months. Definitely not a year. Then, I got another email a week or so later saying the first email was sent in error. They definitely don't have it together there, or someone it messing with the works.
I didn’t post that.
oracle support is abysmal for any customer spending less than 10 million/year
Just switch away from SES. So many other options that have a life long free tier, like Sendgrid.
Try to get ESSBASE support!
It depends on the team / product.
AWS seems infected.
In addition I had a question I sent to AWS support. The guy was evasive, said something about setting up a meeting, which they don’t do, and never answered the question. Weird and creepy I’d say.
If you have to ask …