Thread regarding USAA layoffs

USAA stole 1.5k from me, and then proceeded to do nothing. I got rid of my insurance and banking accounts. It a total rip off. I even should them what other deals I could get elsewhere and they didn't even try to match. I hope their company collapses soon enough

The problem with USAA is they pretend like they care. I had my bank account emptied the day after payday while my spouse was overseas. Guess who never got that money back. If they ‘cared’ they would recognize theft where it so obviously was and not leave a military member in a foreign country with zero funds. I feel Like 10 years ago they did care, or pretended more. Now it’s like talking to people who have no idea what this lifestyle is like. Wish we had more options overseas so I could Be rid of them for good.

I tell every military service member and USAA member I meet about how they fund NGOs, BLM, alphabet groups, provide insurance for gender mutiliations/hormones/blockers, provide cover for employees to flee from the law (see techx presentation), and openly promote pedo stuff on our comms platform (slack - BOLD channel) and former DEI VP B. G.

USAA is beyond stolen valor, seriously. Evil comes to mind. Definatley morally bankrupt.

I worked for USAA for 17 yrs. Couldn't take the lies no more and walked away. It's not a surprise at the layoffs coming and the ones in recent years. With the CEO leaving soon and higher management leaving as well. The bank looking at a possible loss this year. The hiring of so many third parties in India and Guatemala that don't know or understand the American way of spending or of the job they have been given. Hiring full time employees with little training to do the job correctly and then tying the hands of those who do know the job. It's no wonder the layoffs. But of course it's the full time employees paying this price - third parties will most likely be the ones to stay.

I was a USAA employee who now works for the military (DoD). I can tell you right now that the people I work with (Active duty) no longer see USAA as a company that cares about the military and their families. They no longer know what makes them different from other companies.

I don't think this is stolen valor...that's just hyperbolic nonsense. But can we be a bit more careful when we show folks in military uniforms? I know they are staged...if you're actually in the US military it's a crime to pose for those pictures. But we have to stop using f'd up stock images in our marketing. Let military affairs arrange photos shoots. Spend the money for a supply of uniforms. This isn't hard.

I’m not sure why it’s so shocking that a business exists to make money. USAA’s niche is the military. They market themselves to people in the military and do whatever is necessary to retain that market.

At the end of the day, it’s a job, that’s all.

The people who seem disgruntled about ‘stolen valor’ or whatever nonsense you want to complain about, it’s because you bought their ‘dog and pony show’ and are upset with yourselves for believing it in the first place.

I love how the "leaders" go to some dog and pony show, at w/e military base will have them, in order for the "leaders" to have some sort of empathy triggering appreciation of the military. They put some gear on, they sit in a vehicle, smile for the cameras... and now they profoundly know what it means to serve, so they can come back and rub it in your face. It's their "mission moments". Fuuuuuuck youuuuuuu.

They all look like a bunch of a--holes at a day care. How much does an all inclusive trip for 5-8 a--holes for a day or two cost? Your bonus. F'n posers.

Exactly - I am an Army Veteran, a 20+ year USAA Member, and also worked in IT at USAA for three years.

I never felt like USAA valued me as an employee. I was just another Eagle ID on the books. I left the company because I did not feel the CORE Values being expressed towards employees. Wayne Peacock is/was a terrible leader and a dishonest person. USAA pays lip service to Veteran Employees.

Why is it assumed that the OP has a bad attitude because they are calling out their employer for fraud? What does race have to do with mentally ill people? Why do all the freaks think normal people have phobias? You're not even using the words in a correct context. Weird!

@5yzr+1ugvmjox
Wow, someone needs a time out! Sounds like you need to take your bad attitude and racists/transphobic comments elsewhere because this is not the place for your rants. I am guessing you were fired based on your lack of professionalism. What does this post have to do with layoffs? Good luck with your new career.

Does USAA pay for production photo/video shoots of real military service members doing real-world missions? No.

Does USAA pay for production photo/video shoots of actors in/out of military uniforms in fake scenarios? Yes.

Does USAA create this content for marketing purposes to promote their business and products FOR PROFIT? Yes.

Do they display this produced content along with the tag line, "We know what it means to serve"? Yes.

How many executive leaders are actual Veterans, 1? I'll wait.

"But YoUR UnhHappy wITh YOur CareeRR., u sHoulD LeavE". I did. I don't work here anymore because I'm not complicit and I have the BA--S to say F off. Do you still have your ba--s or did the Cigna insurance pay for your trans surgery? LOL Good day.

Bleh, just another person unhappy with their career choices and now blaming someone else.
Take responsibility for yourself. If you hate what this place is, leave. Otherwise, you get paid a decent wage and decent benefits (probably more than decent, and above average) and in return you should work hard.
And this is a layoff page; not sure why some people just like whining about having to go to work end up here.

@4xkv+1ugvmjox
Did you verify that none of the actors had military experience? Did they lie about serving in the military or the extent of their military service if asked?

Examples:

• "We know what it means to serve" Objectively FALSE
• Marketing photo/video shoots with actors wearing military uniforms with military gear. The EXACT definition of stolen valor. The only reason its not 100% military uniform standard is so they can play the delicate legal dance. Absence of a name/branch tag or not, It's BS, actors in uniforms. They "know what it means to serve" though, right? Others in industry do the same but its still stolen valor.

There are plenty of other examples but seriously after just those two, you need no more. Ask yourself... does USAA misrepresent who they are to benefit the company? Yes, they do. Do they do so using our military acumen, images, and actors in uniforms? Yes, they do.

If we saw a loser in a dress uniform who had an ate-up uniform, not to standard, who was pretending to be a Marine, we call that stolen valor. So why does the corporation (legal person) who insinuates military service (we know what it means...) and makes a profit off it get a pass? NEGATIVE. STOLEN VALOR

Like others, this isn't "stolen valor," but it is hypocrisy.

A veteran who left within a year. I quickly learned the HILS values were just talk. You can do well there if you remember that caring and paying what you owe aren’t metrics. When you have to apologize to your customers more than a few times per day for something you have no control over… you aren’t working for a good company. The final straw was being hired as a wfh and being told I have to report to an office because I reside in a certain ZIP code. Fortunately, I learned some time ago to get off the hamster wheel in order to never become trapped. Why anyone would place their livelihood and happiness in the hands of a company or someone else is beyond me. Live well below your means and place your happiness above the dollar.

Calm down and have a Snickers. We’re here to make money, get health benefits and pay our bills. Nobody thinks we’re in the military.

OP—One of the most asinine posts ever made! You can certainly not like the way the company is run (I’m a 35+ year former employee there during mostly great years) but trying to use current buzz words “STOLEN VALOR” is ludicrous.

The company is a joke in the financial services industry everytime I interview for a job with this dog water on my resume the hiring manager at much larger firms call it "ussa" or doesnt even awcklowedge the company at all LOL

Sir this is Wendy’s

I don't know about "stolen valor", but USAA is acting in a "fraudulent" manner.

Calm down

I get what you're saying, but disagree with the "stolen valor" concept which is pretty specific (claiming military service that one did not perform).

This turn / shift away to pure profit / less service / delay/doubt/deny claims has been relatively recent / last 5 -7 years.

If you work there you should know plenty examples. The fact the company lures this specific community into thinking it’s some “explicit” corporation for them and they do something special for them is probably the biggest example yet. Behind the scenes there is nothing special going on. Things are being handled just like any civilian company would. Not to mention the way employees who are directly associated with the military community are treated. Won’t let a military wife wfh because of deployment but bill and bob can because the director is their friend. Meanwhile none of them are affiliated with the community they honor so much. They do exploit the military community, the company has no morals. The horror stories of employees shows that.

This is a lot of words and not a lot of examples. Please elaborate on this accusation.