This is probably the worst US company to provide outplacement services for those IBM US folks who get laid off. The web site provides little or no introduction to their services, the coaches are a no-show for meetings; when they do show up they can't wait to finish up their 30 minute session every week. Sad and pathetic offerings mostly but some of the Webex meetings from the senior coaches are packed with good information. What's up with that ? Is IBM getting a bargain price from Risensmart, so they engage the services of these talentless goons ? There must be a reason for providing such a lousy service for 6 months of hopelessness for those laid off. No, IBM tries to get the biggest bang for the buck, of course. That's why they have layoffs, so Alvind can take home a mega bonus in 2025 !
You might have better luck as I did with my local unemployment office who gave me better tips and advice (and free) for my job search than my Risesensmart coaches ever did. I went through 4 Risendumb coaches in 5 months, which must be a record - none of them was very good or cared about my post-IBM career - it showed. This is just a smoke and mirrors act, and the coaches are hopeless and can't do much to help anyone get a job, except maybe themselves. Your mileage may vary, and you may get an exceptional coach which is not the norm.
Does IBM HR give a darn about using this clustf**k company ? Nope, the IBM HR Pipmunk, Nickel and Dime couldn't care less. The IBM "Special Exit" package promises a lot but delivers little or nothing to those laid off. So check with your lawyer first. That's why IBM gets sued by many US employees for age discrimination and the employees win but have to sign NDAs to collect their rewards. Happens all the time...
Would you trust Alvind and his Pipmunks to sit the right way on a toilet set ? I wouldn't, in a million years. And not anyone from Risendumb either.