Direct Energy’s holding company, Centrica, announced publicly in July 30 th 2016 a reduction of 6k roles accross the group by 2017. As a follow up for the 2015 announcement above, they also publicly announced in July 30 th 2016 that they were ahead of target with 1.5k direct headcount reduction in the first half of 2016. They expected another round of headcount reduction by the end of 2016 of 1.5k, for a total of 3k in 2016. Direct Energy has several offices throughout the US and Canada and their main and largest offices are in Houston, TX. See below the source for this information:
Page 30 of the slides below (2016):
https://www.centrica.com/sites/default/files/interims_slides_final.pdf
Page 43 of the slides below (2015):
https://www.centrica.com/sites/default/files/centrica_strategy_slides.pdf