I received a statement at the end of October showing the money in my HSA (all of which I placed there through payroll deduction), and a notification that my account and card would deactivate on Nov. 10. However, I tried to use it on Nov. 1 to buy medication, and it would not go through. Two calls to Cigna later, they just keep saying it was forfeited on Sept. 6 when our health insurance was cancelled, and seem unmoved by my statement that says otherwise. Anyone else dealing with this?
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You should've gotten new cards from HSA Bank. Just got mine today.
Contact the bank that issued your HSA, not Cigna.
I was worried that would happen so I spent the balance on my card at the grocery store on my last day.