Customer service at an all time low. Being lied too about pricing, their union employees don't want to do the work and are doing poor installations. Contractors are held to a high standard and are out performing in house installers. I've worked for DirecTV for over 10 years and have never seen this lack of customer service. 25% of our installation orders are cancelled due to customers being lied too. Now at&t wants to stream everything but can't handle the bandwidth and will have unreliable tv. AT&T platform is based on other companies internet....
2 replies (most recent on top)
Y'all smoking some sh--, the contractors are garbage, half don't speech English. Most like mounts don't go deeper than 10 inches.
Perhaps the "customers" should WAKE-UP!!!
Why pay good money to only be marketed to??
Cable and satellite didn't use to be that way... back in the "good 'ol days..."
"Cut the cord..."