A restructuring of lower to middle management of parexel is well overdue. There are too many fingers in the pie for anything to move with any speed. Too many levels of people trying to protect or expand their turf at the cost of employee engagement and the bottom line.
Parexel doesn't operate as a team, but rather a series of individuals all vying for power. It's capitalism gone mad.
Reverse our "high performance culture" values and you'll be able to see the issues we've had historically.
No one "does it profitably", that's too inconvenient when you're perpetually engaged in politics. No one "says what they think" - everyone is far too frightened of what the next person up from them will do to them if they speak up and happens to make their superior look bad.
Owning the problem makes you look like you're the one who caused it. And owning the solution is more or less impossible given how many people have to work out whether it's going to beneficial to their agenda and give the go ahead. What works for one level of management clashes with the objectives of another.
Delighting the customer is one of the first victims of this sort of nonsense that's allowed to flourish at parexel. We're too caught up in ourselves to spend much time attending to their requests.
Nobody adheres to those high performance culture principles unless it's in their personal interests to do so. Oh everything will be spun that way, but we know better than that.
A restructuring is required at parexel, but the entire organisation needs to be united and streamlined. Removing the more self serving individuals from their positions of power is fantastic strategy.