Where to start with the critique of Western Union.... Management changes all the time -what's up with that - people cannot stick... If you are in any kind of management position, you will eventually get laid off.
Western Union can't figure how to move forward. Layoff, layoffs, and more layoffs... Every single year there are many layoffs.
What else they will come up with - how to offshore, outsource... Cost cutting - all the time -
in all areas - that's the mantra..
WU could be a solid (and should be) FinTech leader but its management and culture is stuck and they are still milking current revenue streams.