So Lux wanted to close in store labs and spouted off some BS numbers about only 2-5 percent of customers want one hour service.
They closed several regions labs and were quickly proven wrong. Their answer to this..... Basically faking they have labs.
Installed an edger and offer only one SV lens option for their 1 hr service not even staffing the (labs) and having retail staff making the order.
The rest of the labs have been assured they are safe despite every Corp document sent out confirming they still want to stop in house manufacturing but not saying it directly.
They just don't know how to without losing their butts to the competition.