Not being able to truly commit to change is what's keeping Liberty Mutual behind and what's causing an increasing number of layoffs. If we actually implemented in practice what we preach in theory, we'd come out on top.
But nope. For example, why do people think we can have a successful so called "Digital Transformation" when the people behind it all subscribe to old-school thinking? We'd like to be leaders in innovation when it comes to insurance but without actually changing anything in the way we do things. Yeah, that's gonna work out.
Getting stuck in the past is going to be our downfall, mark my words.