While I like working at Intuit, I really have major issues with the company's middle to upper management.
The lot of them lacks any knowledge and expertise that is necessary to lead a company like this. Not to mention that the top level of management has been sending inconsistent messages for a while now, really messing up the company's direction.
Our innovation is completely stalled because of this, on all of the products and services we are developing. No surprise then that we are losing some of our customers to our competitors and that we need reorganizations and layoffs to make up for the loss.
All of this could be solved with a major shakeup on management level. Intuit deserves better.