Thread regarding West Corp. layoffs

Reviews

Has anyone else noticed the flood of glowingly positive reviews that have been posted on Glassdoor for West the last few days? Seems uh, odd.

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Post ID: @UUCN410

6 replies (most recent on top)

Employees are asked to write these as they are hired.

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Post ID: @UUCN410-xogv

InterCall was DOOMED the day West acquired the company in 2003. InterCall was built on "giving back" to employees. EVERY employee (even front line agents) received stock options and bonuses. Greedy corporate executives ensured all employee engagement efforts were destroyed while they filled their pockets off the hard work of the front line employees. Hope they enjoy their retirement while the front line employees that are left struggle to make ends meet. Hope they remember two proven life facts ..... What goes up must come down and Karma is a B--ch.

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Post ID: @UUCN410-3rgq

That is sad!! Go to page 3 or 4 and then you start seeing "legit" reviews! This place is a joke. Management doesn't care about their employees or work/life balance. Employees are quitting in large numbers for a reason!

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Post ID: @UUCN410-3lrr

Yes they are 100% padding the reviews and that is illegal per the Glasdoor TOS. Please report them.

I have worked a lot of places and very rarely or never do Exec/VP post reviews especially not all on the same day. They had more reviews come in 2 days then they did for the previous 6 months.

Also that employee survey they want everyone to fill out. It’s 100% not anonymous there is tracking built into the survey and they know exactly what employee is filling it out. Do not complete that survey if you are depending on it being anonymous!

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Post ID: @UUCN410-2guf

Yes. All handwritten by West marketing. It’s a real shame. Instead of fixing the issues, they use smoke and mirrors.

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Post ID: @UUCN410-1kbl

What a desperate move. I hope nobody reads that c-ap and believes it.

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Post ID: @UUCN410-1wpw

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