It is absolutely amazing how this company is imploding out here. They recently raised the rates of many of me and my neighbors in our development by double what the competition is charging. I finally cancelled my service in September after getting another ridiculous bill AFTER I finally spoke to a "manger" and thought it was straightened out. This has been going on since APRIL....calls weren't returned, emails ignored, one rep tells you it's fixed and then you get charged again. The amount of time wasted is unreal.
People all over are switching service so fast that the companies cannot get them new containers fast enough- one has a backlog of 300 new customers alone. Our neighborhood FB page is full of people complaining and getting no where like me. They MUST be closing this office or will be soon, because of all the bad feelings they have created. Unreal....