Given that the Chief Claims Officer in Auto and Home pledged to cut expenses by $6 million dollars, what do you think? Look for more layoffs in the higher paid regions of the country to be replaced by new hires in Freeport, Illinois since they are in the lowest salary grade at MetLife.
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The current head count in the claims department is about 2,000 down from around 3,200 over the last 10 - 12 years. The 50 or so layoffs done one to two times a year really adds up for what ever it's worth.
I think the claim department may have around 2,700 employees total. Not sure what the total claim department budget is, but I can't believe it's a large budget given the size of the department. Remember, Auto and Home's earnings make up a very small amount of MetLife's overall earnings. A $6 million dollar reduction is significant. Plus, claims may not be able to close any more offices as they are down to just six claims offices from eleven claims offices in the last 10 years. The company is adamantly opposed to remote/virtual workers so they need to have offices for employees to work. There is only one place you're going to achieve expense savings, reduction in head count. Which is corporate speak for layoffs.
Cut $6m from a total budget of what?