Thread regarding ELLIE MAE Inc. layoffs

Ellie Mae has disbanded the Enterprise Premium Team

The team has been gutted by this layoff, customers paying extra money for premium support service will now have to wait in long cues and greet their answers from newer, cheaper, and much less experienced staff, and they said customer satisfaction was a key driver and element of the legendary support experience. HA HA!!!

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| 2060 views | | 3 replies (last )
Post ID: @OP+WX5MnGd

3 replies (most recent on top)

Disastrous re-org from the mid level management down. Too many levels of management. A manager with 2-3 direct reports, oh come on. Bureaucracy is at it finest at Ellie Mae.

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Post ID: @2avs+WX5MnGd

One can only hope the leftovers can distinguish between pipeline and queue.

By the way, those who developed the disastrous Consumer Connect should be fired for their poorly design patched up piece of sh*t. Ellie Mae management should be so ashamed for force selling such overrated yet under-developed product to their clients.

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Post ID: @1ilf+WX5MnGd

Hopefully the incoming less experienced staff completed enough education to properly spell queue.

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Post ID: @fhs+WX5MnGd

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