Avaya bought Spoken in Jan 2018. We paid $180M for what we were told is a CCaaSS leader. All what we got is a website, powerpoint slides and a few below average employees. I wonder what kind of due deligence the M&A team had done before they paid this massive amount of money. I wonder why no one from the board or the investor community is investigating this! Talking about burning cash and and losing investor confidence.
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Well said Rob
The Avaya guy needs fired. The partners are his customers who made the investment in Avaya. He has no investment yet he disrespects the partners. He should work to earn the partner respect and trust, but no, he slams the. He is the reason for Avaya's problems. Fire him!
To the guy who works with "several Avaya business partners". What is your role? Perhaps you are one of the unethical short term Avaya channel manager employees who puts his ear to the wall and takes business from the loyal small partner and shares it with your buddies at the large national partner who greases your palm with dollars? Or maybe your post is fake and you are long time Avaya middle management covering your fat butt who is responsible for these terrible programs. The fact is that Avaya has real ethical problems and does not deserve loyalty. I am quite sure that Avaya senior management is above it all on a cloud and has no idea of what is happening on the street.
I agree. That has been one of Avaya's major problems, it is unethical in its business partner program and business practices. Avaya rewards large Avaya partners who have no loyalty to the brand while breaking the backs of the smaller regional Avaya partners. The partner program is a joke. Avaya will steal net new opportunities generated by small partners and refer them to large partners breaking the backs of the small loyal partners. Avaya is even giving out or selling customer data. I am wondering when the class action lawsuits begin?
I work with several Avaya Business "partners", if you think these folks are on the Avaya "team" I'd like to sell you a couple of bridges. These "team" members are looking out for their own bottom line. Period. Most sell solutions other than Avaya, like Cisco, Mitel ect. In fact they position themselves as the premier provider of professional services and use every opportunity bad mouth Avaya services. Why they ever went this route............
Avaya has been playing nice far too long with resellers who don't position Avaya first. No idea why you would expect them to give margin and opportunity away to people who aren't on Avaya's team.
Desperation makes people do bad things.
I have a question, "How is Avaya going to get away with selling UCaaS and CCaaS directly to customers on its new storefront without killing off it's authorized reseller's?"
Many (probably hundreds if not thousands) of these loyal, small business reseller's, have invested life savings into reselling Avaya and now Avaya is going to bankrupt them all by selling on a storefront.
Avaya has no business or ethical integrity. Shame on them and good luck!
It's neither a mistake nor a habit. It's by design. Don't blame us legal folks. We do delegence of only legal matters not business or financial ones.
Absolutely. Avaya M&A team are bunch of jokers and have repeatedly done this innumerous times in past. The only way is to fire the decision makers and bunch of M&A and legal folks for these crimes. If a person does this once it's called a mistake, but if the person does it often it's called habit
This is a hilarious post. All of it is true and happens somewhere every day.