Thread regarding SAP layoffs

This is all about looking good to Wall Street

SAP has spent a lot of cash on acquisitions and Qualtrics was 8 billion. Then layoffs came to save 1 billion? This is all about looking good to Wall Street.

SAP knows the original core products are dinosaurs and the only way to stay relevant in the market is through acquisition. Some of the acquisitions are terrible. SuccessFactors version we use internally functions and looks like something from 2004. I've heard customers of Ariba complain that they'd rather shop on Amazon because the product UI and functionality makes no sense.

A truthful post from @XYPx5WE-4gbl

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Post ID: @Y2c303D

11 replies (most recent on top)

SAP unfortunately has still not figured out how to get user experience right. Usability is #1 issue customers are facing. Still there is no major investment in UX. I have heard designers even have to struggle to get right and latest design tools. Unbelievable!

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Post ID: @Y2c303D-edoq

Dude...as a product, Ariba is a complete nightmare. There's a reason they're not integrated yet. We're going to s--- it dry, rip out the useful bits, and discard the rest.

If were on that team, I'd have had my feelers out LONG ago. It's just common sense.

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Post ID: @Y2c303D-1iio

Ariba is just hype. It never works , our clients were promised so many things in the future now they are asking us where are the folks who promised those.

Its very very bad out here. The clients are furious and they just want their money back and move to Coupa or something better which actually works.

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Post ID: @Y2c303D-1kho

At the time of the announcements, many people questioned the acquisition of both Concur and Qualtrics. Both were expensive, neither were terribly profitable compared to SAP's core businesses.

And now we pay the price. Cash flow is significantly down and 2019 will likely show less revenue AND less profit than 2018.

Many heads should roll and they should not be the experienced, hard-working employees - OR the new hires ("young talent") who were lured to SAP because they were green and trusting.

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Post ID: @Y2c303D-1dzo

It boils down to leadership problem. Too many heads in the boardroom. Bureaucracy.

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Post ID: @Y2c303D-1upf

Coming from an acquired company, I can say a major frustration is that we’re constantly facing questions of “why are you doing this?” - not from an attempt to learn, but in an accusatory manner. “Why are you not doing it our way?”

If SAP knew the right way to do it, they wouldn’t have had to acquire all these companies in the first place, you know?

If that’s arrogance, then fine. I’m arrogant.

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Post ID: @Y2c303D-1nlu

All I can say is SAP takes too long to assimilate the acquisitions. They all resisted being integrated into SAP culture ... hence the acquisitions run independently in their own directions. You haven’t dealt with the arrogance of the services folks from these acquisitions...

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Post ID: @Y2c303D-1ere

Survey Monkey could have been the acquisition.

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Post ID: @Y2c303D-1uny

And Ariba and SuccessFactors are supposedly the better ones among the recent acquisitions.

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Post ID: @Y2c303D-1lvq

Ariba has its issues, but it works well enough when it’s competently configured. It’s the competence part that often seems to be lacking. Sadly, it looks like some of the Ariba layoffs were of quality people and not the dead weight.

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Post ID: @Y2c303D-1epc

"I've heard customers of Ariba complain that they'd rather shop on Amazon because the product UI and functionality makes no sense."

I absolutely agree, Ariba is a terrible joke. For example there is no categorization of the products. If u want to buy a 15$ USB Hub for your company PC you have the only option to filter/search to the keywords which results in 200 irrelevant items, like docking station, usb mouse. Then u start to scroll down, and have to wait 10 secs per scrolling to load the next 16 pieces of those irrelevant results. Total madness.

If other products of SAP is/will be similarly unprofessional, then I prognosticate a slow and painful decline of the company.

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Post ID: @Y2c303D-lau

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