Cuts are coming from high in the sky (i.e. directly HR) so that there is no space for internal discussions and escalations that could slow down the headcount reduction process.
Customers find out that the person supporting them for years is not going to join a planned meeting at the same time as the field organization learns the person got fired.
It is impossible to prepare a communication plan to try and mitigate the impact of the news.
It is just a nightmare for the account executive and the engagement manager and this is not only in commercial accounts, also in megadata companies.
This is a repost from @Yw7cmGg-1ubm .