They are desperate. Experienced people quitting while HR is begging for people to mentor the less skilled. Sending out bulk emails to get positive reviews on employment sites. Some mo--n wanting CAs to send in videos to try to get people to join windstream. BTW...customer advocates can only BS the customers, technicians and engineers do not care any longer due to the lack of incentives and constantly declining paychecks.....escalate and advocate all you want...just don't care any longer!!
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There is no formal training at Windstream. And such a large majority of people work from home. So there isn't any knowledge sharing taking place between employees. Nobody ever learns anything. And if you do figure something out on your own you want to keep that skill for yourself because you feel if you know something that others do not then it provides you some kind of job security due to CONSTANT layoffs. This is the environment Windstream has developed.
I wish they'd offer the nocs a package, most people are unhappy and looking to leave that I know of.
My salary when I resigned was $80K, but the health benefits were atrocious and my salary was capped so I had to look elsewhere. I was hesitant to leave as I was at Windstream for over 20yrs. Job market is quite good right now, if you work at Windstream you really should send a few resumes out. I sent out 3 resumes & got two offers at over $85K and currently have excellent health benefits. My old job is still posted and has not been filled after 7 months. They are trying to get someone in there for less than $40K. Not sure what quality of candidate they can possibly expect.
My group lost several of our best last year. Management had promised we were safe beforehand blah blah. After they were laid off the floods gate opened and everybody started leaving. We are trying to backfill with people who are have no clue what they are doing but coming over from other groups who don’t even have the basic know how.
They will keep giving up, Uh Windstream went bankrupt, What else keeps you here, no future here, At&t are laying off over 900 in the southeast all landline service, same thing will happen at windstream, I promise this, just wait and see
I’ve been at Win 10 years and people giving up is typical. You can only give the effort you have. Over the past 3 years I’ve been witnessing complete departments giving up.
You think I can get some of that $24 million to open a Kool-aid stand to provide some of TT's good ole BS Kool-aid to those of us still hanging on? May have better luck than relying on the big 5 Executives to pull his bogus plan off!
Part of mentoring is also hiring or placing people in the right positions so they will be challenged and successful. I've have seen this happen that we had people on our teams move people that had passed their CCNP moved to a team to test T1's. Do you think that is a good use of resources and recognizing talent and moving them forward personally and professionally? The cliche "Where do you see yourself in 5 years and how do we get you there" has never happened in the 17 years I have been here. HR, managers, and directors play along but don't really invest in any employees futures. HR wonders why they can't retain talent? start to look inside first. I can't think of 1 person that I had as a mentor here or I have had a conversation with my managers to support others.