And I'm not talking about superficial change such as reorganizations instigated just to lay off a bunch of employees. I'm talking about real change in the way we do business that could help the company achieve long-term benefits instead of just short-term, layoffs-related ones.
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Weird how these questions seem like they're coming from upper levels...
I don’t think they are open at all to change in the way you described. I am so disappointed in my former employer. I made it through many RIF’s but my luck ran out a couple months ago. Everyone I have talked to say the people who are still there are very anxious and worried that they will be next. That’s no way to have to live, and because of that, I guess in a way, I’m glad I was RIF’ed. Anthem leadership should be ashamed of themselves.
Now, many of the contractors are good. There are so many grads of IT in India that there are some very good ones. They have all levels of abilities like Americans bit more of them every day. What companies like Anthem are doing is scaring away US students and caree changers from IT. They are creating the scarcity which has huge impacts and I speculate may lead to civil unrest. I see much more work done and real innovation with local teams. Anthem is run by clueless reactionaries.
Hey @ZRZP9q9 .. I think you better wake up and smell the coffee ... Anthem’s only focus right now is how they can better serve their stockholders and everything else is secondary including their associates especially the one based in the US. If Anthem can have their way they will ship all their processes in India.
Interesting that you say "we", because "we" have no control over this. We also have no control over doing it right. There is clear intent to complicate and overburden the entire process from start to end in order to drive up costs. The skills I am being shown by these contractors are skills that most children have while in high school, with even a small amount of office or computer classes. So I see no other explanation as to why are resources are so: unskilled, unwilling to listen to approach, resistant to share results, bothered by the ask to see how it's currently done, and refusing to document anything (everything is done during a call, then it's the whole "oh no no no, you misunderstood" .
So, who is the WE you speak too? You might want to reach out to the ones making all the money by allowing all the points above.