I don't think that they are being honest and there has been a tremendous drop in workloads in the que. I'm hearing that CompuCom has a target for field techs of 80% billable time, but at the same time they have all this mandatory training and meeting stuff going on to meet contractual obligations with their customers. Additionally, mailing out all the parts. missed SLA's because of incompetence from the home office in filling parts orders, DOA (dead on arrival) parts, and gotta loooovvvvveeee the trying to band aid Lexmark printers back together instead of just getting a new one. I'm not a printer expert, and I also didn't sign up with Compuclown to be a parts swap monkey. I'm looking for something else...and so are the other techs I work with.
7 replies (most recent on top)
Orca, stick to the ocean. Your land skills are zero, minion.
Compudumb is a greedy bunch of people willing to create a hostile workplace. Team is great. Team lead couldn't lead him/herself out of a garbage can. Manager is a predator, hell-bent on creating a fearful workplace. Eggshell central. Classless people willing to do anything for a buck. Anything.
Wow! What a dumb reply. Tech are a dime a dozen but good Techs are hard to find. On a moron woukd leave such a discouraging comment.
The layoffs have occurred. Techs are a dime a dozen bite the bullet and carry on or gain a better skillset.
This is KEY I can not rememeber the last time I actually had to solve a problem.
No work, no billing, no jobs