Facing a hurricane and they’ll expect us to maintain our closed call rates
Topics regarding layoffs at West Corp.
Were there layoffs at West or no? I've seen several people post here that there were cuts but there is no info on anything having taken place.
How can this company sustain itself with the current “improvements” - apparently by adding more to everyone left and we are already stretched thin. Honestly I’ve never seen anything like it. Our poor customers. No wonder they’re abandoning ship.
Anyone negotiated a salary increase after taking on additional responsibilities? Is there significant pay variance among people on the same team in the same role? How is that pay for performance?
Is the September layoff likely to happen?
If they only knew. Security of data and the lack of integrity of the company. It is all about the presentation.
For a company that has sunk a lot of money into their training and coaching why is it they won’t move forward in the interview process obviously good qualified people for management roles unless they have at least 5 years of management INCLUDING... — read more
Why are we not getting our performance evaluations. They are due soon. No evaluations means no performance bonuses.
When you think they’ll make us go back to the office?
Our CEO could at least be this honest. https://www.instagram.com/p/B_Dq3PsDxNn/
Tuesday ends the QTR. Expect the layoffs to start today and trickle into tomorrow.
Rumors are swirling about another RIFF.
Any upcoming layoffs?
I'm a ex-Westy that was laid off and now a client of West. I got to say, the whole trend West is doing now of offshoring all their support centers, is going to be West's next major downfall. When I have to call a support center, I feel like I'm... — read more
I’m surprised no one has been talking about the 1 million dollars ransomware attack. Or the other viruses that have cause so much turmoil throughout the company. GTS is completely disorganized and floundering, the amount of money being wasted on... — read more
How likely is that there will be West Layoffs 2020? Any news or rumors?
Do you think anyone even proposed the idea of pay cuts instead of mass firings? Lots of new executives that can afford to take a temporary salary reduction. I would have been okay with that. Other companies I know have done 20% cuts across the... — read more
Over the past month Longmont has had at least 5 people with over 10 years tenure leave. People are finally starting to give up and move on.
Are new layoffs likely due to the Coronavirus hit on the market?
Still ongoing. If it wasn’t clear how much Intrado doesn’t care for their employees, it is now.
the last few days HR is running around laying off people in the midst of the Corona virus
Just found out they changed the policy manual on us a month ago and didn’t let anyone know. And it’s big. The old policy manual has an entire page dedicated to severance pay, how much you get, based on how long you’ve been with the company. IT’S GONE... — read more
Former Employee here - just heard there is going to be a small re-org in Omaha. I think that they are getting ready to sell off one of the sections of business. The rumors have been going around for a while about selling off Interactive, so... — read more
Know your rights- severance isn’t typically a trade of for your silence. HR is there to protect the company, not you. You don’t have to sign anything and they can’t withhold pay for work performed for any reason. https://candor.co/guides/layoff/
Each month I feel like a good chunk of us get by only because we are essential to getting things out in a timely matter, but now with process documentation becoming more frequent, I believe it is only a matter of time before my team and I are let go... — read more
And more lay offs today. Some of the very best people. The bottom line is that Intrado does not care for its people. But by now, that should come as no surprise. When the majority of us are swamped with workloads and asked to take on more.... and we... — read more
People are being let go. Open reqs are being closed. Morale is low. More work is being piled on. If you’re not doing the job of 2 or 3 people for pennies you’re not a team player. Apollo is running this into the ground.
Somebody mentioned another round in March - is this true? Where's the info coming from?
I am interested in the overall number of employees. Also, please share if you know how many people work at Omaha?
Terminate employee, re-post job as "remote", hire worker from Philippines. Rinse. Repeat.
Any news about Walmart's contract with West .
How long has it taken you all to get your severance package?
With the rebrand and consistent trend of monthly layoffs continuing to happen- does anyone know if the long term plan is to shut down the main conferencing call center in West Point, GA?
https://markets.businessinsider.com/amp/news/intrado-to-divest-claims-recovery-business-1028708072 Intrado announced that they're selling their Claims Recovery businesses (aka "Accent"). Does anyone who work there know if there's going to be any... — read more
Where is the link that says they are filing bankruptcy?
Sweet, more benefits being eroded across NA. Even less reasons to stick around. More expenses will need to be fronted out-of-pocket. So awesome! /sarc
What is the likelihood of West layoffs in Omaha in 2016? Please let me know if you have any information.