Signet brought Zales to eliminate the strong competition their baby Kay was having. They have change the culture, the commission structure, eliminated good brands like Celebration Lux. Put Zales under repair centers that can’t do jobs correctly... —  read more 

things are getting worse and worse, cannot fool people anymore

Things are moving right now, stores are closing and there will be cuts in corporate.

Zales is a joke, seriously - the markup on jewelery here is crazy and they deserve to be put out of business. The place is a total rip-off...