A bunch of Bozos running this company and low totem pole management keeps saying the same rebuttal! We are last out of all call centers when we use to be number one. MGMT routes all the calls to vendors and then praises how good they are and bad we are! Cut the BS FTR you are setting us for failure! We can meet all the damn metrics and you still wouldn't give a d*m! Save your fibs!
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Hello this is the Bell South board. The mods are not following this site anymore!!!
ah, but the vendors are CHEAPER!