Bereavement, Insolvency and delegated Services are all being offshored to be serviced in Chennai India. A handful of staff have been retained who will only take inbound calls to portray UK staff run services. Covid was an extremely busy and life changing period for most - working in any kind of bereavement services you knew it was going to get rough - we didn’t realise how rough or what would be expected of us day in day out - management went underground and we made it up as we went along. We came out the other side and this is the first act to repay us.
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