Thread regarding Mutual of America Life layoffs

the emerging new challenge with the company is that due to attrition & the loss of many, many talented employees~hiring in certain areas needs to rapidly increase problem is that outdated processes like paper withdrawals & lack of automation in call centers & in daily workflow will have created a perfect storm for the need to have more employees in certain areas even though 2,000 plans have been lost~Company doesn't want to spend more on build out of systems, platform,
technology, to make it easier for employees & clients~What they didn't realize is when u move to fis/omni + salesforce, the work loads effectively increase (not decrease) by 50%~Priorities are misplaced~problem is that in order to balance the budget due to lack of stable new revenue streams, increased client attrition, & fee compression, more cutbacks have to occur~It's a vicious cycle. Time to merge w/a tech giant in the industry to save jobs & to help our employees grow financially.