There have quietly been additional layoffs at Nelnet since 500+ employees were let go last March.
For example, a few weeks ago, several IT employees were told their jobs are being eliminated in January. Are any other areas of Nelnet seeing this too?
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Yes, another quiet round of layoffs this week. They don't have to file an 8-K since it's not substantial. They've been doing this every few months for a while now.
I haven't heard about additional layoffs in my area (NDS), but that's probably because the phones are so busy. It feels like leadership is throwing a temper tantrum over FSA reducing the rate they pay Nelnet to service loans, so they're refusing to properly staff the call center. It's making our borrowers mad at Nelnet, and my teams are on the receiving end of their anger and frustration.
Our CEO's solution was telling everyone to not think about work and enjoy Thanksgiving. He has to be the most tone deaf person I've ever worked for.