January 28th 2016 all billers were notified our positions are being sent to India and we will be laid off other than a small "maybe" group of people. Managers and supervisors get to keep their jobs. Billing was pulled from other states and centralized in Phoenix which included laying off those Billers as well. Now they are doing the same to Phoenix workers. Plans are to send all non-customer facing positions to India over a period of time. Waste Management needs to employ AMERICAN PEOPLE.
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These corporations that outsource to India and elsewhere should plan to sell their products there too because Americans will be tapped out.