The SetUp dept at Waste Management in Phoenix is considered Data Entry and may be transitioned to India soon. There is already a small group in India doing some of the work, and rumor is more is on the way. Once again jobs being sent offshore because of company greed. A lot of good people are being hurt by this kind of thing.
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It’s happening again (as of April, 2021). The Setup team has been advised of layoffs ( or moving to a call center job...UGH!). Almost a hundred people in this department to be let go or forced into call center, all while the same work in India is staying. Some of the change is due to more automated functions ( which we’ve been correcting all the time since the automation isn’t always accurate). All this while the company is touting “people first” and all of those “feel good” terms. Doesn’t feel very good to the PEOPLE that are affected.
All companies do this - they move work to India. It starts with small tasks and it becomes bigger. With time, all jobs can be sent to India. Good for India, not so good for the USA.