Been there many years. It's been so sad to watch ECMC be a wonderful employer and great place to work turn into such a crap hole. Zenith was such a huge mistake and no one cares to turn it around or just scrap the entire thing. Dave Hawn wrecked the company and then bailed. Now it seems an idiot HR chick is running the joint and neither she nor her bloated staff want anything to do with humans. No one at all gives an eff about the employees job satisfaction, well being or even retention for that matter. Leadership s---s (it has for a long time now), and I think the whole operation is beyond fixing. It's so sad. Just hope when it goes under I'm at least rewarded with a decent severance package, but even that seems to have gone the way of the dinosaur in this place. As successful companies takes steps to continue to move forward, ECMC seems hell-bent on going the opposite direction.
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I also agree with the view that the company is in decline. I think the last person who should be blamed is DH. He literally helped me save my family. The guy has the biggest heart of anyone I know. He still checks in with me to make sure I'm taking care of my family. If there is someone else like him at this company I haven't met him or her. Zenith was a major gamble but it was done for all the right reasons. He said from day 1 that he wanted to help people. I'm proud to know him. I miss him.
Ive been with the company for many years too. It is not the same. D--k and Dave were both smart, friendly, approachable and inspirational. Those qualities are now gone from our executive team.
I've worked at ECMC for 15+ years. The last year has been a low point. I don't care what anyone says Hawn was awesome. I've never met someone in a dream Joe leadership role who cared more for people than he did. I went through a really rough time and he prayed with me, gave me money, visited me, and had his wife spend time with me. What sort of ceo does that? Only one I can think of.
I agree with 2yeg. No matter who I talk to in MN all they do is complain. We love ECMC out here in CA. Maybe it's time to close the MN office. I'm just saying.
I don't want to give away too much so you can figure out who I am but I work out of our Rancho office but have been to MN several times. Environment is night and day different. the drama in MN is unbelievable. Ive never heard people whine as much as I hear when I'm in MN. I think things got a a lot worse when Dave H left. I agree that Zenith didn't work very well but at least we tried something to help people less fortunate. People need to stop feeling sorry for themselves and realize how good we have it. DH cared about people. TB cares about people. LH cares about people. To many other senior people seem to care more about themselves. I hope they leave us alone in Rancho. Life is good here.
Rudderless is a good word. This used to be the best place to work. I still appreciate the benefits but the sense of community is gone. It's definitely not the same place it once was.
I think we are rudderless. Who is running the company?
Hey genius. ECMC has been in decline since 7/1/2010 when Direct Lending replaced FFELP. We are living on borrowed time. Zenith was at least a try. I doubt Dave would still be throwing money at it. Time to cut our losses and move to something else. We have more than a billion $ to do something else. I like that we tried to help some people. But it's time to throw in the towel on Z. Also agree that it is time to throw in towel on leadership team. Major dysfunction among them especially PT, GVG, DF. Ineffective. Need new leadership.
I agree except the part about Hawn. We were becoming nothing more than a collection company and he tried to do something bold to move us into a new direction. Obviously it didn't work very well. Still money pours in. The benefits of the gamble still outweigh the risks. Someone should man up and find something else for us to do. I'm very underwhelmed by current leadership. None of them demonstrate real leadership. We need a new CEO and then she or he needs to do a major housecleaning. We need to stop talking about the past and focus on the future. I think board needs to go too. In the real corporate world there would be a major housecleaning. It is high time.