What does this look like on the ground?
"Our multi-year business optimization program is driving significant efficiency improvement and savings across Wiley. "
"We continue to see decline in our Publishing businesses, but we have realigned our high-demand disciplines and delivery models and see performance improvement going forward."
"Education Publishing was down 14% for the year, mainly due to the continued shift away from new print textbooks."
https://seekingalpha.com/article/4269667-john-wiley-and-sons-inc-jw-ceo-brian-napack-q4-2019-results-earnings-call-transcript?part=single