Please reply if anyone knows if this part of US Bank has been affected, or rumors of any upcoming layoffs?
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Transparency has been an issue. There has been no clear dialogue between SLT and employees for months. No organic growth of payment revenue. No true leaders, just people managing the acquiring business. Maybe they should all retake Altitude/Level Jump. Clearly they did not grasp the "trust equation" and building "business intimacy" with their employees. Look at the quality people who left prior to the RIF.
I was let go yesterday AM. CBB.
It’s confirmed, massive layoffs at Elavon on July 20, 2022 a sad day for many due to the flattening the organization given some new USB model, which imposes that all Mgr’s have at least 6 direct reports. Multiple departments involved including Product, Portfolio Managers, Boarding in Denver and in Knoxville and more.
I know of one confirmed layoff on my team yesterday, and just got word that Masterfile, collections, and Data entry are moving to EU.
Are there more to come? I have heard nothing of Customer Service areas. Has masterfile been on a call?
Probably not the best day in the storied history of Elavon, a once proud payment processor which once ran like a precision instrument before the spin, canned narratives and recorded town halls became the norm to foolishly tell employees what they wanted to hear rather than they needed to hear, perhaps an abject catastrophic failure of the incompetent Elavon leadership that has wrecked a once vibrant and powerful company.
Haven't heard Customer Care but have heard something about Masterfile.
Has anyone from Customer Care been laid off yet? Just heard the rumor.
Sounds like there are definitely some layoffs taking place here at elevon. I’m in the integrated payment space and we lost a phenomenal manager today. Good luck to everybody
Word is several departments are getting the axe today. I know of one department that's gone for certain.
Payment services problems are not in middle management, they reside solely with payments leadership, the business is not growing, it is not expanding, the payment services division is not being run by payments people, U.S. Bank continues to report record earnings, but the payment services groups lag woefully behind the growth demonstrated by the competitors in that space.
Seems like there was a bunch of middle management jobs terminated yesterday. Anyone know how many people were impacted across the organization?
I've started hearing rumors but nothing concrete yet.
Well SOMETHING happened and it sounds like it is BIG based on the people that were affected
I’m in Payments and we were affected but I think it’s only round 1 of small cuts that happened in June. This is a multi year gradual RIF.
The comments on antiquated technology really hits home. This company never invests in modernization. Just keep patching the old stuff.
Personally, I don't care if they do. It's a race to see if they lay me off or I quit. I'm tired of dealing with the corporate bureaucracy, being threatened by RMs to violate company policy and do "what's best for them". I'm tired of being thrown under the bus by management when quoting policy and they do mental gymnastics to make up a reason it doesn't apply.
I'm tired of antiquated technology that seems to be designed to prevent employees from doing their job the way they're required.
I'm done with Elavon. The day I get a job elsewhere will be the day I walk out. If you're smart, you'll adopt the same strategy. I guarantee they'll have no issue laying you off in one of their many institutionalized layoffs.
Agreed on next week
Next week
The payment section as a whole busted it looks like. Gpn my company layed off 1,000
I think there's an ongoing reorg going on, but it's really quiet. It seems like layoffs have been especially small or slow in payments. In my area, we've been decimated in past layoffs, though. Maybe we just hit a critical low already!