How many of our executives actually know how to run a store? Give one of our execs a quarterly stock report and they can explain it to you in detail. They know about business, finance and how to run a board meeting. But how many actually could step in and be a manager of a store for a month? Have them make schedules for a month, deal with time off requests and people calling out sick. Have them do the daily manager checklist, BOH, price changes, quick picks, cycle counts, overstock, check in vendors, work truck, do a planogram, take down and put up sale signs, face the store, help out in pharmacy, bring in carts, take out garbage, etc., etc. Could they do it?? What do you all say?
The real issue I think, is that decisions are being made by senior execs with NO real knowledge of how they get implemented down at the store level. So, have an exec try to run a store on 200 hours a week, and still get everything done. And don't go over your hours! I say any one of our execs would be lost if they walked into a store. Just watch the show "undercover boss", and you'll know exactly what I mean. Don't ask us to do things you can't do! Thoughts?