Thread regarding State Farm Insurance layoffs

I thank God everyday I did my 32 years and severed at almost 61 with a decent retirement. Great company for many years but the business and leaders changed - Not for the better. So stressed the last few years , I dont know how I was able to make a claims decision. No mointoring of many managers - one who managed me simply did whatever he wanted, whenever he wanted and kept his job and even secured a job in a hub. I was fortunate to have a wonderful manager the very last 10 months. I wish the very best for each and every employee. If I had to do it again, I would not have stayed to the point of almost having a nervous breakdown. No job is worth that. Life is way to short

Post ID: @G2iNT6q-9Rfrr What you said is so true. Good luck to all.

I started with State Farm a hub in PA (Philly suburb) in 2011. Started as a processor in ACC, promoted to “rep” then moved to the Total Loss department. A decade of claims experience, people skills, etc. Left in 2014 right before Ed Rust retired. Most of the people I knew there have left. During the years I was there the company went from ok to terrible. The day I left I was so happy. Between having to reapply for ny job 2x with the “restructuring” and an increased focus on micromanagement by team leaders/mgrs, it was a sh-- show. In decades past State Farm was a terrific place to work, not so now.

Sadly, not surprising. Corporations, like SF don't give a flying twig about the lower or mid level employees, its all about profit. It's not much different in government, where I worked. 80% lazy, stupid people, the remaining 20% are somewhat intelligent and do all the work. Idiots get promoted up to Division Managers, or Directors, they all protect each other so the people with ethics and morals never move up, and you have to watch your back all the time or else you'll end up with a knife sticking out of your back, there's blatant s-xual harassment, staff sneaking around watching p--n at work, taking three hour lunches and it goes on and on. Disgusting. And no one gives a damn. So, private sector jobs, like working at SF, yeah, it s---s how they treat loyal employees, and lay off people without a second thought, but it's just as bad working in government, only once you're past probation it's just a little harder for them to get rid of you..

State Farm could probably cut over 30% of their staff and improve productivity. There is so much dead weight.

I have worked at State Farm for over 6 years but came into the company with over 14 years of insurance experience. I could not get promoted to save my life! I learned very quickly that State Farm is not about what you know but who you know, who you sleep with, and how you answer “canned” interview questions that do not reflect that you can do the job you are interviewing for effectively. There are so many Executives and below who are in roles that they have never done and have little to no knowledge how to do. Tipsord has made things worse by failing to look at the real problems within the organization. He doesn’t even recognize that he has HR personnel, IT, all Analysts, Marketing, and Executives who simply go to work to collect checks and actually do not do any real work. They are also the main employees who lack the knowledge and experience to make the company a more successful one. Moving on to a bigger and better opportunity outside of State Farm. By choice!

2018 is upon us

I have been with the company for 11 years. Will not recommend it to my enemies (if I had any).

It is a very stressful place to be at no matter how old you are since every day you are told how bad you are doing and the expectations are changed so often than you feel like they just keep moving the finish line further and further. This way they ensure you get a low rating at the end of the year and that is also your fault.

@8Ieuj it's a f---ing informal chat site - not an english class. i care not.

you people need to learn english. each response contains errors upon errors

Hired on in 1985 and took severance in 2008. I thought my life had ended but I found a more enjoyable job that is similar and I travel all over the country to cool places-Manhattan about 10 times. I remain underpaid, but I never get tired of being the customer when I travel. I eat at lots of four and five star restaurants and see a lot of cool places. My pension will only be about half or 2/3's what it would have been which is the downside. But my expertise is valued and appreciated and my judgment is usually unquestioned. It's kind of like being your own boss, and I have the flexibility to come and go that State Farmers had 25 years or so ago. There is life after State Farm. Look at TPA's and trucking companies if you want to continue in claims.

I had good time at the Farm - I liked my boss and my team. I left due to personal reasons, three years of tenure - I left in 2011

Wow. I guess parting ways 14 years ago from those State Farm @$$ho!e$$ was a good thing for me. Also, it appears things at that place got progressively worse. I left behind nepotism, bigotry, and a host of other unmentionables. Looks like those traits are still there, but in spades. I, on the other hand, am healthier; happier; and in a much better financial position than when I toiled with those State Farm jerks. Finally, I no longer say as I did when working at that God awful place; "I am not having anybody's $h!t, today (and I was not referring to the customers . . . if you know what I mean)."

I have been with state farm 37 years. Local management still cares but they are being monitored also. The new CEO Tripsord has lost the respect of the tenured employee . The new youngings do not know anything different. I have 3 years until I can retire. I pray that Tripsord ask Mr rust what he did to manage this company. He was not perfect but he did treat employees with respect. This company has made some of the most foolish changes which has cost them 7 billion in 2016. People are mad at our lousey service. All tripaord cares about are NUMBERS... YOU CAN DO IT RIGHT OR GET YOUR NUMBERS UP. IF YOU ARE SICK... THEY DO NOT CARE ABOUT ANYBODY. I WILL TAKE ALL MY INSURANCE NEEDS SOMEWHERE ELSE.

I just severed on April 28 after over 30 years. I'm old enough to take early retirement. I'll need another job but I simply could not face the call center atmosphere that even complex BI/suit claims are plugged into! I don't want to live at a hub.

I am still in shock that my experience and tenure was so undervalued that I could not have been kept on as a proximity employee or even a contract employee. The company has changed, and not for the better. Our best quality was our service, but that's going to be gone. The wave after me, the adjusters who will handle suits have an average of eighteen months with SF! In my wave, people who relocated are dropping like flies. It's so sad to see a great company make such foolish decisions.

I'm glad to leave, but I'll miss the people I'd worked with for decades. It was very hard to basically be told to relocate or leave!

I could NOT recommend working for SF in the "new world" where even going to relieve yourself is time counted against you! How can a complicated investigation or lawsuit possibly be handled under the new conditions? I am grieving for myself and for my career, and for the great company we used to be.

JR said things will improve by Q4, so let's see what happens... Good luck to all!!!

Same situation I went through in 2013. But there is life after SF and I'm enjoying mine to the fullest!

The change started when the company went into banking. It was obvious that insurance was not profitable enough to continue to be there primary focus. Loss prediction in the face on a changing environment became more difficult. Exposure loads due to density on homeowners in storm prone areas and regulations mounted up along with the high cost of class action suits. The solution was a move toward banking and investment services while retaining insurance as a base. Outside consultants where brought in and a company that had been your good neighbor service centered organization with face to face contacts changed its focus to cost control. How do we provide service but reduce costs. The cost reduction focus was a needed change, but with it employees where treated more like depreciable assets then human beings. The family atmosphere was gone and along with it the face to face good neighbor service. Now it is a toll free number and a two to ten digit extension number. Seniority meant nothing. Employee morale hit the basement. Employees benefits where cut. Job descriptions were rewritten and long term employees where constantly put under pressure and told that they now had work quotas to meet and the focus became doing more with less. Job descriptions were rewritten changing salary ranges and bonuses were given instead of raises so there was no cumulative affect from year to year. Retirement plans where changed or done away with. So here we are today. Does State Farm still provide good service? Yes based on the new definition of what service you expect. Is it the same company it used to be, no. Would I recommend working there? If you are looking for a career do not work in claims at State Farm.

what are the severance packages like?

I to worked there and you are right about nepotism it is rampant. Family members or those "liked" employees get all the special projects thus allowing them to get higher raises and promotions. The rest of us do not know these opportunities exist. And a much better talent profile. Is for those chosen few. If you think this company is a good neighbor ask any employee.

I have worked for SF for 32 years and have never been treated so badly then I have been since the company implemented our Express teams. They hire these young people pay them 1/2 of what I make and are trying to force me out of my job, I have always given everything I had to this company when I was younger my family suffered because most of my time was at work helping them out when I should have been with my family. SF has no loyalty to there long time employees, I have never been written up in my whole 32 years and in the last 1 1/2 I hear this everyday from my manager. she's going to write me up for not saying "Thank you " enough on the phone and "please" if I didn't need my health insurance I would leave today. I will be retiring in August 2017 unless they come up with another reason they have to let me to. I have been harassed by my supervisor almost every week not sure how much more I can take from this company. NO WONDER THEY ARE THE 4TH WORST INSURANCE COMPANY!!!!!

I worked there for 15 years of my life! Such constant coverups unfair dealings with employees, nepotism like I've never seen at such a large Fortune 500 company. Tortorious interviews when applying for a promotion or job change. Actually abusive interviewing techniques! Management locks arms behind closed doors making it virtually impossible whistle blower to have success. Corrupt place.

ok

Any updates here?