Thread regarding Nationwide (Insurance and Financial Services) layoffs

Outsourcing I&O

Just in from the rumor mill, the plan is to automate infrastructure and operations to the point where they can let all current FTEs go and replace them with contractors that will "keep the lights on." Not sure the time frame, but the way things are moving (pressuring to build self-service bots, etc.,) it's obvious they're looking to make it happen in the next couple of years.

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What departments would be involved ? Would loss control use contractors like other companies.

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