They never have and never will! They WANT the customers to linger or have YOU delay them at registers, in hopes that they will spend more money. Think about it, why does cvs NEVER respond to customer complaints about long lines at checkout? Because a DL told us, that long lines at registers and lack of available store personnel on the sales floor are NON-issues, and corporate is NOT going to respond to those complaints. We were told to just smile and apologize, and that would make the customer happy.
Exactly what @1035Vtcx-vph said.