Pretty much. At the end of the day, you need good leaders, as its them who enact policy. Under Marvin, every new roll out or policy has disrupted the very things you claim as positives. The ones I work with that I like? Many were forced out of positions, fired, or quit.
They used to be positives go getters, and now are all negative and complacent.
Myself included. There simply is no motivation, or reason to go beyond or even do your job!
I used to like helping customers, but the store policies enacted have crippled that as well. Its nearl;y impossible to help customers. There is no staff and no help, so when I encounter customers on the floor, most are already screaming and violent. They then dont articulate clearly what they want or need and to be honest, why should I have to deal with sh– like this when its corporate causing it?
We had a corp walk recently. We had ZERO lumber staff (very common) and as they walked many customers kept calling to them (like they do us daily). We work in a busy 50 mill store, and customer foot traffic is large. So these corp dic—ads do what? Do they assist customers? Answer their questions? NO! They go to unrelated depts and say this customer needs help! So I said to them what my bosses say to me - "well help them then!" They didnt like that. Too fkkn bad.
These corporate trolls couldnt answer simple queries such as where is your spackle, or do you sell any smaller sheets of sheet rock? As they stood in the sheetrock aisle!!
If corporate is going to cut, and cause lack of service, then not even offer customer service themselves, why should I? This is a fair question, that Marv would just make up lies for.
If you work at Lowes and like it in this environment, youre either a fool, a s—er, or on Marvs check book.