Thread regarding Verizon Wireless layoffs

Which Centers take Core Calls?

I know Wilmington and Murfreesboro call centers take core calls. Are there any other centers that have core customer service?

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Post ID: @1199gdRA

4 replies (most recent on top)

Heard Hilliard will close. Heard from a reliable source. HR coming this week to announce it

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Post ID: @1199gdRA-adew

Short handed!? Lol, Yes Every single person takes on the work load of 12. See it’s all automated, or Not. Management is clueless.

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Post ID: @1199gdRA-3xyw

main core centers are Hilliard and Wilmington. Murfreesboro is overflow. (meaning care reps with about a week of training working activation only calls) core lost a bunch of people to vsp. It just wasn't obvious how bad it was until an Apple launch hit. There is allegedly and spc core team coming out but idk when.

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Post ID: @1199gdRA-zfz

All I can say is on iPhone launch they were definitely short-handed in core.. I guess it was a surprise launch this year. I had a horrible rep for a business app that could barely speak clearly and was clueless on how credit worked.

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Post ID: @1199gdRA-dxu

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