Verizon Communications is not owned by hedge funds. Our data shows that The Vanguard Group, Inc. is the largest shareholder with 8.3% of shares outstanding. BlackRock, Inc. is the second largest shareholder owning 7.9% of common stock, and State... — read more
The metrics are laughable
Every metric is a joke, there is 4 reporting sites that give you 4 different outcomes. VHI is a joke, customer could come to the store and there is a banner, same customer could come back 2 weeks later and another banner, it hurts you to access... — read more
Sorry to those impacted over the next month
I along with many others have been shipped around all parts of the world to outsource your roles... I want to say I'm Personally Sorry to those losing their jobs, the writing has been on the wall for 7 years or so. I've posted a couple times while on... — read more
Icing, meet cake!
I, as an employee will be so all over this & how sad is THAT? https://www.xda-developers.com/amazon-prime-free-cellular-service/
Feels amazing to see my sup get the axe
Micromanaging see you next Tuesday acted like she signed the checks and they came from her account. Did alllllllll that brown nosing just to get canned lmao. Funny moment finding out she was just as disposable as the rest of us 🤣🤣🤣
Good bye and good riddance to Krista Bourne
Systematically destroyed the consumer group. In particular Retail. Uniforms that she would never wear herself (except to try and show empathy), team commissions, every time she said the word transforming, never apologizing for anything (a good leader... — read more
Anyone read the transition payment agreement that we have to sign if we want the $5k? There is a clause stating we waive rights to participate in multi-party litigation.
Severance is only guaranteed if you're on a write up!!
Yes. It's true. Come June 7th if you are on a written or final warning, you will given an end date and will be GUARANTEED severance. On the flip side, if you aren't on write up, and preference severance as your first choice, there is a chance you... — read more
Take the severance and run.
I left Verizon at the end of 2018 after 17 years. Taking the severance and bailing was the best thing I've ever done. Not having the daily stress over whether or not your job is going to be eliminated is worth the temporary (potential) reduction in... — read more
WOW !! JUST WANT TO THANK HANS FOR THE EXCEPTIONAL JOB IN ELIMINATING 3000 CUSTOMER SERVICE POSITIONS AND ALLOWING US TO HAVE THESE PHENOMENAL CUSTOMER SERVICE AGENTS FROM THE PHILLIPINES….
Whispers of dividend cut coming
Higher ups talking about of dividend cut coming. I wonder how this would affect our stock together or 401k
All the old head GMs going to the 5G team...
Smart by VZW when they eliminate that department, easy way to cut them out.
Support Team Toxic Work Environments
My group was absorbed into another group last year and the group we were added to is the very definition of a toxic work environment. Leadership in this new group is arrogant, condescending, has no effective communications skills, displays flagrant... — read more
Why not go on strike?
All 6,000 people affected should go on strike at the same time. Show them how much they need us. Years of difficult anxiety inducing work and they cr-p on you like this because THEY haven’t thought of one single successful idea.
It’ll Be Ok
I was impacted Feb 2019, after 23 years of service in the WBV market. When you get the call, it’ll suck for a day or two. But once you find a new job, you’ll have total relief entering a new healthy work culture. Be good to others, bring your best... — read more
Welcome to Costco. I love you.
We’re getting bled out. Look at the top shareholders for AT&T, Verizon and a lesser extent T-Mobile. Black rock and Vanguard or a company they control. This is a systemic dismantling of all quality of service. Ronan was a hit man hired for automating... — read more
Respond In Kind - Customer Service, Inside Sales, Business, and IT
I'm seeing this on two social media sites. Current employees who know that their departments will be going away or shipped overseas are planning on purposely doing poor work. I'm not sure how others feel about this. I'm not sure how I feel about... — read more
Where’d all the corporate dudes go
All those posts about how good the vendors are suddenly just disappeared….
Is inside sales safe? It’s been 5-7 minutes in tween calls.
How many aren’t elig for positions?
My final for attendance is what determined no future with the company I am just so beyond sad I won’t be here for this new trial for set up and fail for 1 of 3 “new” departments Aren’t we already working on the customer experience or what the... — read more
Let them walk
Verizon rather let their customers walk to the competition vs having low sales quality metrics. Period. That is our churn problem. Over management of our base. Too many metrics to hit that puts the sales person in hot water. Want to see churn go... — read more
….time to bail. This won’t be the last round of layoffs. No one is safe, unless you live in India.
HANS IS TRASH!
The Verizon Communications CEO lives in this 7-bed, 10-bath house. Vestberg purchased this house in 2021 for $5,200,000. So right around the time we are sent home due to covid, Hans purchases a 5.2 million dollar home. Now 2 years later he has to... — read more
Shame on VZW
Shame on VZW for doing us like this and Hans for outsourcing an American company with American workers. Did immigration not renew the green card that you got to ruin the lives of others. You had lives and families in your hands living pay check to... — read more
All that mental abuse for..
Well the day has finally come for severance! We all knew it had to be coming ! How many more accounts will big red lose once employee accounts are ported out ? tier2 is overseas in a call center , well atleast 2/3 reps on avg for me . Everything is... — read more
Was ripping out perfectly good cell sites just to install Samsung really a good decision?
I am so angry
That’s it. That’s the post.
What is the total impact?
Hey guys! I was laid off today and part of VBG. Do we know the total impact across the company?
Sat in a meeting with 6k other people just to be told there’s lay offs happening, no supervisors had any additional information of who is getting laid off. We were told to wait till tomorrow for more information and head back into calls like we... — read more
RIFs - Desktop Support
Any news on the old Call Center EUS Staff? I know most of the remaining ones were supporting offices, network sites, and some retail stores. Are they okay?
!!!Root Cause RIF/All problems!!!
!!!!HANS IS THE PROBLEM!!!!Anyone who has been around this company long should clearly be able to see that it is failing due to bad leadership. There is far too much corporate bloat as well. It has led to a breakdown in communications from the folks... — read more
Seems like Hans wants Verizon to be the #1 company in America but doesn’t want any Americans working for the company
Messaging Coord team
I am off today. Does anyone know if the messaging coord team was impacted?
Is there a way to fix this?
Before the company hits the rock bottom, I wonder if there is still a way to prevent it from sinking? I wish I didn't care anymore, but I still feel sorry for what a once good company is turning into.
Any layoffs at the Basking Ridge location?
Anyone know anything about layoffs at the Basking Ridge location? Are there any planed? If so, when? How many people? Which departments?
Impacts 5/24 - 5/25 - post here.
Let’s use this thread to list any impacts should they happen this week. Stay strong all!!