Verizon Wireless Layoffs

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Topics regarding layoffs at Verizon Wireless

Systems Down...Again!

Systems down again! Shout out to Verizon Leadership for going above and beyond to screw us all the way over in the name of savings!

Involuntary Severance

The Charleston call center has been given 3 severance dates. Dec 28, Mar 22 & June 28, there is a rumor floating around that they are letting the supervisors who took the severance go the first round. We find out on Dec 10th if we got selected or not... read more


Ever since Verizon has changed the credit scoring fraud has skyrocketed. I'm 300% to qouta because people are getting approved for 1000$ iPhones and telling us they won't pay the bill and that they are just selling the phones. Our store went from... read more

Black friday

Why does Verizon keep it's black Friday deals under wraps. It makes no sense to release them on Thanksgiving because people already have in their heads where they want to go beforehand. Even Cyber Monday deals are closed. That's not how other tech... read more

Call centers

Anyone find out that their center is for sale that has renovations going on? They are telling us we’re safe, but there is all kinds of work being done here that’s a little concerning that makes me think this place is next.

Time is up...

Well....after over 20 years, this is how it ends. Was a great experience and career initially. Saw things start to slide downhill a few years ago when the layoffs started happening and watching benefits slowly erode. There really isn't anything left... read more

Verizon 2.0

Can someone, anyone enlighten me to WHAT really is going to happen to retail for this new “rebranding” to 2.0. Some stores changed their outside signage to just “Verizon”, Landline wrote off a metric ton of employees, and retail stores’ headcount has... read more

What's going on?

The Murfreesboro call center is for sale. So what does that mean for the employees there? Will they be laid off? Transferred to HBA? What is the time frame when this will happen?

Flex Quotes

Anyone heard about presenting “Flex Quotes” to the customer with “Every” single transaction yet?? Even if they’re just there to pay their bill? We’re asked to do Flex Quotes (which freezes on everyone) just so it seems like Verizon is going digital?... read more

Corporate call centers

Any corporate call centers in danger from this restructure? A lot of rumors floating around that big wigs positions were “dissolved” and that centers could be closing after it is all said and done. Can’t imagine that telesales could be discontinued... read more

Want change?

If you want REAL change, then you need to start the union talk again. Do you remember the time before we had smart attire? Ties and dress shirts everyday was the required dress. Once reps started to talk about unions and stores in Brooklyn and... read more

Rats from a sinking ship

Here's what happens: Position eliminated: Manager blacklisted me because I asked HR about the bereavement time allowed when an immediate family member passed...She said I was sneaky and went behind her back. The first question she asked when I told... read more


Does anyone wonder why Hans didn’t mention the SMB reps yesterday in the restructuring.

Be prepared

No chance everybody survives the restructuring. Actually, I'm pretty sure this might end up being one of the biggest cuts once it's all over and done. Hopefully everybody here has a backup plan in case their number is up. There will be a lot of... read more

Fired and Free!

Came back from baby leave and hit windfall two months in a row! Then I got canned from the SMB channel. Turned out to be a blessing in disguise. Seems like there are just more and more changes. People. Get you degrees and move on. Life is better on... read more

Cross channel call going on now

My GM and the SM working are both on a call now that is being led by Hans regarding the changes coming down. If you work in Corp Wireless and are a part of that call, please comment with what is discussed in it and what your take away is. I'll... read more

Commission Layout

Is no one else angry about the 25k a year pay cut for Solutions Specialists? The new structure is unfair, some people have families and mortgages. I don’t understand the lack of concern.

Wireless why so quiet? What are you hearing?

OK what is everybody hearing on the wireless side? BGCO, CS, Marketing, HR, IT, etc. What Rumors are you hearing? VPs changes their tone after finding out they have to interview for their jobs? How many people in your org are accepting the offer?... read more

It's time

To get indirect shady and let the managers deal with the consequences!! Screw em , they aren't hear to help us sell... They get all dishoveled when the district manager calls, they talk about every single number and only focus on how bad your numbers... read more

Who can we contact?

Who can we contact in the media to report the unethical practices that this company is making the reps do? I'm sick of being punished for doing upgrades with no "pull through" this is a joke !! Morale is low , managers are leaving, a job like this... read more


How are we supposed to make this ridiculous quota if the system shuts down every week?!

Verizon is wortess

Get out while you can. It was all in the plan to give employees these shares and then jack up commission so people would leave and they don’t have to pay it out. Literally nothing good with this company.

This can't be a surprise to you

Face it folks, the C suite in Verizon is known for one thing... Boosting there dollars and laying off Employees. If this 44k outsource is a surprise to you, then you've been blinded by the board. When Vodafone sold the 49% stake back, Wireless, the... read more

SMB Role

Any word on whether or not the SMB Specialist role is going away?


Do people have employees who still slam customers? As in.... are there still reps that will lower a customers plan (bill) to add pull through or just re rate a plan to slam a hum. Is that still a thing?

If you are wondering why they are stalling

they are trying to prevent retribution and lame duck behaviors. if you do not get super eisp you will get regular eisp and off books 12/28. the mass exodus will be big. not many folks connecting the dots. VZ over the last 15 years used consumers to... read more

Store Write Ups

Yea.......pretty much entire store is on a “note to file” or written for various metrics including hum. Salesforce is also being threatened if the goal isn’t met you’ll receive one for those as well! Morale is an all time low when majority of traffic... read more

PDF List?

Someone mentioned that if you follow the breadcrumbs there’s a list of all affected in a PDF 166 pages long - anyone know where this is? I can’t find it.

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