I fully disagree with being a 2020 tech company. This was something dreamed up by Lowell since the tech.stocks were increasing and telecom was not. The Vodafone partnership interest acquisition was a disaster and VZ over paid at least $30 billion... —  read more 

The third party vendors are cheaper labor of course, but at what cost? The care agents transfer to ‘real care’ aka American reps, as soon as they answer the call anyway, or just hangs up the call or gives the wrong info leaving store reps with a mess... —  read more 

Who is to blame? Every idea Verizon has put in place over the last 5 years has been a bad idea or at best a poorly executed plan. Most of these ideas have had to be reversed or we have taken a hit as a company due to these decisions. Verizon has... —  read more 

Anyone else get the feeling that this guy won't be happy until we've outsourced everything and he runs the company into the ground???

UNION CWA 501 3rd Street NW Washington, DC 20001 (202) 434-1100

https://secure.ethicspoint.com/domain/media/en/gui/60616/index.html

Rumor mill is stating employees in some departments that had 15 years or more were pulled in and offered VSP??? Are these rumors or truth?

Is it safe to say no layoffs for 2/2?

Since when Verizon only makes 41,000 new lines in 3 months even with November and December being the best months of the year and even then Verizon did only 41K new lines. Pathetic!! We have never been this bad, Tmobile did 927000 new lines, come... —  read more 

Dont worry about honoring those promos in Q4. Watch them blame it on riff or they let the bad ones go. Same story every year.

02/02 or 02/16?

My money is on indirect and retail ops. Dead wood walking.

If I’m not mistaking i believe the customer will have to use blue jeans to do a video call. If this is the case then Verizon is simply trying to get more downloads and put lipstick on a billion$ pig. It’s a dud and hopefully they can make it look... —  read more 

Lawsuits, Invasion of privacy, etc

Get ready for the woke-adjustments. I went through all the raises in reps/AM in my territory, why are an overwhelming amount of LEADING ratings going to female employees? Some reps with bottom of the barrel performance numbers, getting a LEADING... —  read more 

Is the company really looking into future & making sense at the same time? Hans REALLY gotta go & at the sane time take Krista along with you too!! Corrupt, very corrupt!!

ATT 656,000 postpaid phone net adds, Verizon 41,000 This is no bueno!!! Once again, Verizon does 13,666 new lines per month nationwide! wowwwwwwwwwwwwww This is horrible! Looking at ATT numbers that's 218,666 a month, amazing numbers! I wonder... —  read more 

Here’s my take…it seems every Feb and every Oct is the announcement timeframe. Last year it was Thurs 2/10 (first pay week of Feb) with 30 days notice and last pay cycle of Oct with 60 days notice. Should we expect announcements on 2/2 or 2/16? ... —  read more 

Did you all see the new training on our new added burden? Now we can worry about video calls on top of the laundry list of metrics and other sh-t piled on. Who are making these terrible ideas? Smh...this should be interesting.... now we can deal with... —  read more 

Anybody else see this? Other stores in this area are running in the low to mid 100s for gross gains. This one store is 260 AND has super high TMP. We looking at the new Hialeah here?

Verizon added 41,000 consumer subscribers in the fourth quarter. In the September quarter, Verizon lost 89,000 consumer lines. Good job Vteamers!!!

Hans said on the investor call that he is reviewing the sales comp plan for consumer. Hopefully that means that team comp will finally be gone.

Did Hans fix VCG. Can't wait to find out.

If AT&T can do it, so can we? And at this time, we should all do it. Recession is on the rise and who they’ll come after is Solutions Specialists, NOT SMs, NOT GMs, NOT Area Managers, DEF NOT “USELESS” DOSs and the main corrupt one the VP. Once again... —  read more 

Well ladies and gentlemen it appears the annual Dog and Pony Show is making its rounds in a city near you very soon! It’s the same song and dance as the DM scrambles to run his fire drills to make sure he looks good. Get your “culture board” nice... —  read more 

“Elite” being over paid for a job that involves little physical effort but requires a great sense of self worth. Most of the time these people have skills equivalent to a drunk guy at a bar claiming to be a navy seal and unfortunately a majority of... —  read more 

You guys should head over to the Tmo board and read some of the threads over there. They had a massive layoff across frontline stores and indirect support on Friday, and things sound just as toxic there as it is in our stores. We have terrible... —  read more 

any indirect account managers on here? what's the interview process like? is it worth it?

I wonder if the last days of Sprint looked like this.

I used to roll my eyes when customers came into a store and said they couldn't get help over the phone. But the amount of problems not getting solved and the lack of communication difficulty is obvious. The stores have to clean up so many messes that... —  read more 

A failed CEO, a Corrupt individual & “Good For Nothing” CEO, is running our company!! Did we forget “ERICSSON”. Ericsson, Ericsson & Yeah Ericsson! Why do we still have him? I think its time: FIRE HIM & on top of that,”Pierce, his Golden Parachute” &... —  read more 

It's like a Walgreen's receipt of metrics to hit. Most of them barely even pay commissions if at all. Then they send an email about integrity and ethics even stating that they know the goals are high and the pressure is over the top. The expectations... —  read more 

I’m hearing R2B is going to be cut down in size soon. One or 2 reps per district is what I’m hearing.

Always great to start the new year with a morale deflator by sending a “bottom 10” report You know what ? You are all a bunch of sc-mbags

So I left 2 years ago when they announced team commission, wanted to know how much stores are averaging in commissions now ?

Well, seeing as we're are short staffed and have been for 2 years, we are 9-7 mon - sat and we just added an hour on Sunday, so we're 11-6, so we still have 2 shifts and now an extra hour on Sunday, gotta love the thinking behind this!! Not to... —  read more 

Is this all part of the hansy scheme? Tank stocks so the payout in march is much lower than it would’ve been since it’s a triple payout?

Why is Verizon not getting rid of or cutting down to just one assistant manager? They serve no real purpose. Who on here witness it on daily basis? They do not do anything but sit in the backroom and be on social media