Callie Field simultaneously recognizing that having to call in is a long arduous process while sending call center jobs overseas because “customers prefer it.”

I wish I had already left and that this company is just a distant past. I am in a dilemma whether it would be worth moving for a job that offers only a slightly higher pay. Moving is very complicated in my case, but I'm sick of this company and I... —  read more 

I'm hearing Q3 layoff announcements are coming once the post-merger store closing and office consolidations is complete.... This make sense after all but is there a logical plan execute?

https://www.bloomberg.com/news/articles/2021-07-19/t-mobile-slides-after-dish-taps-at-t-as-network-service-provider A potential loss of $5-10 Billion to T-Mobile's cash flow can't be good for keeping employees around. You think AT&T is still angry... —  read more 

There are a lot of people waiting to be fired or laid off but I don't understand that logic. OK, some want to collect uneployment, but I’m not quite sure how much it is worth it. A friend of mine waited to be cut, later got used to not working, and... —  read more 

They sure buried that Your Voice survey and went straight to the paid-for Great Place to Work survey. Wonder what the results were….

Hey guys thinking about jumping ship from Verizon retail to tmo business. Anyone have some insights on this job? What is pay like and goals? Any info would be much appreciated

I was a part of the second round of cuts at TMUS and was told that I was a on a short list of people staying. Classic TMUs 1 2 punch.....don't worry....your fired. It's been over a yr since I was let go and I can't put into words how happy that I am... —  read more 

You’ve for real got to be fu----g kidding me. This company is bound and determined not to pay severances. They’re just gonna force people into intolerable situations and make them quit for nothing. Go Delta variant, go.

Can we expect from our management to start leading by example or is that just wishful thinking? They expect a lot from employees but they do nothing on their own. It doesn't work that way. Their behavior sends bad messages to everyone and all they... —  read more 

I’m being told we have a store meeting This Sunday the 8th and it’s a company wide thing. Who knows what’s it’s about?

Underpaid, understaffed, with inadequate benefits. Nobody who has a choice stays at T Mobile longer than a few months. Unless they want to turn their entire personality into a company stooge to be able to get promoted and actually advance their... —  read more 

Are any other stores RAM positions being eliminated, I can’t imagine a store with only a RSM and no RAM at all??? This is a corporate location by the way. One of the RAMs at one of the stores in my area was told to transfer or find another job and ... —  read more 

Can someone explain to me from a business point of view, does this company need all these managers? Especially those who really don’t do anything? I am sure that various problems arise precisely because of the huge number of managers and the long... —  read more 

I wonder if they have metrics on how many people log on and disconnect from Frierside calls. Employees doing their spoken word poetry must have been an all time log off high.

Why is that? Instead of being an inspiration, the superiors are total control freaks. It’s horrible how little they trust even longtime employees with a lot of experience of working hard. Why so much micromanagement? Is that all they know how to do?... —  read more 

Employee surveys have been atrocious and will continue to be in 2021 Leadership will not fix or address issues brought up over and over 🙄🙄 why even have the survey, its a waste of time

There has been a noticeable deterioration in commitment, morale and performance. Management has driven out all the high performers who had the knowledge and experience to keep this business running and instead replace them with cheap and... —  read more 

Thought it was bad when T-Mobile recently outsourced the entire Messaging department and claimed that it was "What customers actually wanted"? Thought it was bad that we officially have way more outsource sites than we do have US Customer Care sites... —  read more 

https://arstechnica.com/tech-policy/2021/04/john-legere-got-137-million-severance-for-completing-t-mobile-sprint-merger/

I started a new diet. I go to tmo Twitter and vommit ferociously. I lost 3 lbs this week. There’s the “inspirational post”. If you are yourself then yourself you are. - HiB d. Dibbity 1969. Then there’s the holiday sentimental post. Memorial... —  read more 

I do not expect that after the layoffs it will get any better or that there will be some improvements. Generally, the layoffs are a necessary evil that should hopefully result in savings to help a company sustain itself and continue to grow. In this... —  read more 

For now, I'm still safe, but I'm wondering if the cuts will continue next week? Does anyone know?

This place has become unrecognizable. I can’t believe I used to be proud to work here and that it was actually very nice for me to work in this company. I am nostalgic but I am almost certain that it will never be the same again. I had never before... —  read more 

Someone mentioned in an earlier thread that the big problem is that the company does not make any replacements after someone leaves voluntarily. Here's the thing - if I left tomorrow, without exaggeration, they would have to find at least 3... —  read more 

I’ve survived a few rounds of cuts here, but I really don’t have the will anymore to continue trying to keep this job. Trying to keep a job certainly makes no sense, and I only work the bare minimum. It won't mean anything to me if I survive this... —  read more 

Things are brewing....cuts coming soon :(

Anyone have any insight into what exactly is going to fall under this new STR channel? Will stores formerly operating under Retail Channel be moved if they are STR? Will that mean new DMs, etc? Or will this be a channel to oversee the new HTE... —  read more 

You would think that instead of bringing them over and letting them micromanage every little thing like they did when they were at Sprint, they would sit them down and tell them those days are done. Nope, gotta be up sending people Slack messages... —  read more 

I know a lot of people are hoping that the dust has settled somewhat, but I think this is just the quiet before the storm. This leadership is far from over milking this merger for all its worth. They'll find a way to justify more cuts on account of... —  read more 

The T-Mobile / Sprint merger hasn’t created jobs — it’s ended them Bode wrote multiple articles for The Verge highlighting how meaningless the merger promises looked, comparing to Sprint's own history of post-merger... —  read more 

Do they really think that people who leave this company because the conditions here have become unbearable - do not need to be replaced? Colleagues who quit a few months ago have still not been replaced. Not to mention that those colleagues did a... —  read more 

I used to be very anxious when rumors of layoffs came up, but a few months ago I absolutely stopped worrying. I believe there are plenty of those who no longer care about layoffs? Instead of worrying, I dedicated myself to job hunting, because I... —  read more 

I am sorry for all those who get laid off and are not prepared for it, but I can’t wait to leave this company. The only thing keeping me here is the severance pay. The more rumors I hear about the layoffs next month, the more I look forward to... —  read more 

I accidentilly got an email that my last day is May 14, 2021. What does I do?

Again the story of layoffs, lately I have a feeling like there are layoffs here all the time, that's what the atmosphere is like. Does anyone know who will be the target of these layoffs that are rumored to follow soon? I am almost at a point where I... —  read more 

What are the chances there'll be more cuts soon?

I truly don’t understand the T Mobile employees who bash the Metro and Sprint employees. You are the problem with why your company will not have future success. Here is why. If you went to work for Verizon and or Atnt they would probably say all the... —  read more 

seeing posts locally about a "hometown expert" however estimated salaries are kinda vague. Anyone able to give ball park estimates?

Here is the bottom line: If legacy T-Mob employees what a viable and fruitful place to work you all better start getting rid of as many legacy Sprint employees as possible. Those employees are quite honestly a millstone around T-mob's neck. ... —  read more