Does anyone know if people who do collections are in Finance or the Customer Service teams? I hear there are going to be layoffs of some but not sure which department.
stock price is down more than 20%, morale is bad, there seems to be no mojo in any of the departments and 5G seems to be lackluster. I used to love going to work now I just go because that's what grown-ups do when they have kids to feed and bills to... — read more
The fact is, he should be able to. At the minimum, he should know what you do and what you need to get it done. So how come we keep getting dolts who don't even know how to tie their own shoes placed in management positions? Guys who think "just deal... — read more
rumors of 5 million+ customer loss from Q3. Yikes! Jinkies!
In fact, I was hoping that this year that's coming to an end would be better than 2020. I believe there are many more who had such high hopes? I couldn’t believe it could be worse, but it looks like it can always be worse here. What to expect from... — read more
Poll of the audience: Who has been approved? Which one did you get approved for medical or religious? How long is the approval for and does it have to be renewed every year? Are you able to remain remote and go to work events with this exemption... — read more
This place has become a sh*t show in the last 12 months... I want to leave but don't want to forfeit my RSUs ($100K) Any suggestions on how to get laid off?
Anyone know where the T-Force teams are located now? I think they laid off the team in Hawaii... who else from T-Force got laid off?
Ole Johnny F is back on Reddit…. https://www.reddit.com/r/tmobile/comments/prngip/back_on_reddit/
First of all, we are understaffed as it is. Second of all, we can't seem to attract anybody worth their salt so cutting more folks would leave us in a precarious position. Third of all, we are already so underpaid for the amount of work we're doing... — read more
This is not the same company anymore. It used to be one of the better places to work (and I'd know, I worked for both T and Verizon previously) but now it's just as bad as the rest of them. The culture has shifted from cooperative to competitive... — read more
It’s pretty fun to see Hub comments are an out of control dumpster fire. People posting faster than they can be deleted or referred to T-Action to be further ignored. It absolutely rules.
I know some people who don't want to get vaccinated at the cost of losing their jobs. I don't understand what will those people do next? Some people may be able to avoid vaccination but certainly not everyone will be able to do so. That is my... — read more
Not because of the whole mandatory vaccine thing (I'm already vaccinated and I don't care if others have been vaccinated or not!), but because I certainly won't do more work if someone else leaves. At the moment I have a double workload. Does this... — read more
How are you Gus feeling about this? After reading the FAQ’s in email Mike sent it appears that are going to accommodate you if you’re unvaccinated until this date. Even if you have a religious reasons or medical note that you can’t get it. — read more
Long story short, T-Mobile recently ripped employees from their positions, most from Metro DDM roles and “mapped” them due to how close they live in rural areas they want to penetrate. Many didn’t even apply. They were just told that they’re being... — read more
The "uncarrier". All the shiny object swag in the universe won't hide what the world is learning. A merger based on lie, approved by a lying administration. A company so obviously not ready for prime time and now a great big giant OOPS... — read more
I sincerely doubt T-Mob ever had 100 mil customers but none the less, this is what happens when you lay off the wrong people. https://www.cnet.com/tech/services-and-software/t-mobile-investigating-claim-of-stolen-personal-data-for-sale/
Just got the email that it is mandatory to provide your medical status to corporate. Mandatory vaccination to be implemented soon.
When will they start? I heard something about later this month, any ideas when exactly?
Callie Field simultaneously recognizing that having to call in is a long arduous process while sending call center jobs overseas because “customers prefer it.”
I wish I had already left and that this company is just a distant past. I am in a dilemma whether it would be worth moving for a job that offers only a slightly higher pay. Moving is very complicated in my case, but I'm sick of this company and I... — read more
I'm hearing Q3 layoff announcements are coming once the post-merger store closing and office consolidations is complete.... This make sense after all but is there a logical plan execute?
https://www.bloomberg.com/news/articles/2021-07-19/t-mobile-slides-after-dish-taps-at-t-as-network-service-provider A potential loss of $5-10 Billion to T-Mobile's cash flow can't be good for keeping employees around. You think AT&T is still angry... — read more
There are a lot of people waiting to be fired or laid off but I don't understand that logic. OK, some want to collect uneployment, but I’m not quite sure how much it is worth it. A friend of mine waited to be cut, later got used to not working, and... — read more
They sure buried that Your Voice survey and went straight to the paid-for Great Place to Work survey. Wonder what the results were….
Hey guys thinking about jumping ship from Verizon retail to tmo business. Anyone have some insights on this job? What is pay like and goals? Any info would be much appreciated
I was a part of the second round of cuts at TMUS and was told that I was a on a short list of people staying. Classic TMUs 1 2 punch.....don't worry....your fired. It's been over a yr since I was let go and I can't put into words how happy that I am... — read more
You’ve for real got to be fu----g kidding me. This company is bound and determined not to pay severances. They’re just gonna force people into intolerable situations and make them quit for nothing. Go Delta variant, go.
Can we expect from our management to start leading by example or is that just wishful thinking? They expect a lot from employees but they do nothing on their own. It doesn't work that way. Their behavior sends bad messages to everyone and all they... — read more
I’m being told we have a store meeting This Sunday the 8th and it’s a company wide thing. Who knows what’s it’s about?
Underpaid, understaffed, with inadequate benefits. Nobody who has a choice stays at T Mobile longer than a few months. Unless they want to turn their entire personality into a company stooge to be able to get promoted and actually advance their... — read more
Are any other stores RAM positions being eliminated, I can’t imagine a store with only a RSM and no RAM at all??? This is a corporate location by the way. One of the RAMs at one of the stores in my area was told to transfer or find another job and ... — read more
Can someone explain to me from a business point of view, does this company need all these managers? Especially those who really don’t do anything? I am sure that various problems arise precisely because of the huge number of managers and the long... — read more
I wonder if they have metrics on how many people log on and disconnect from Frierside calls. Employees doing their spoken word poetry must have been an all time log off high.
Why is that? Instead of being an inspiration, the superiors are total control freaks. It’s horrible how little they trust even longtime employees with a lot of experience of working hard. Why so much micromanagement? Is that all they know how to do?... — read more
Employee surveys have been atrocious and will continue to be in 2021 Leadership will not fix or address issues brought up over and over 🙄🙄 why even have the survey, its a waste of time
There has been a noticeable deterioration in commitment, morale and performance. Management has driven out all the high performers who had the knowledge and experience to keep this business running and instead replace them with cheap and... — read more
Thought it was bad when T-Mobile recently outsourced the entire Messaging department and claimed that it was "What customers actually wanted"? Thought it was bad that we officially have way more outsource sites than we do have US Customer Care sites... — read more