Does anyone have any information on recent call center audits, here in the states? All I have is hearsay. I am told that a team of individuals, I assume managers, arrive at a center unannounced. They then begin to search for individuals at... read more
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Topics regarding layoffs at AT&T
I learned a few years ago - the only way to keep your job was to kiss up to your boss...doesn't matter if your sales were in the top 10%, they only wanted to keep the "favorites"...so if you want to be retained, you now know what to do.
AT&T, Dobson possibly in merger discussions AT&T Corp. is reported to be in “exploratory discussions” with Dobson Communications Corp. regarding a potential transaction between the two companies, according to a report in The Wall Street Journal. The... read more
Sign Designers was here today, discussing the particulars of changing out our ATT sign
Get this the at&t death center in Tulsa ok is having career week??? What ?? Yes career week...they are helping reps create resumes and doing head shot photos so they can go find a job elsewhere !!!!!!!
Area managers were asked to select individuals for layoffs based on "certain criteria" and asked to justify the decision in terms of whom to retain and whom to lay off using comparison group evaluation form that highlights performance reviews, oral... read more
Amazon, google, Apple, Tesla, heading the wagon as companies with great reputation, & the World's Most Innovative Companies of 2017 list. ... 69 ranked it higher than rivals Verizon (71), AT&T (75) and Sprint (85). ... to receive “critical”... read more
My AT&T office closed in 2004. We did get a severance pkg and had the option for a full buy-out. I had 15 + years and decided not to take the buy-out, in hopes have having at least a small check when I reached retirement age. That time is now close... read more
I work for AT&T based overseas in a 3rd world country and business is a-boomin' over here. Last I heard the center is expanding and we are taking in more head counts. No signs of the doom and gloom faced by you 'Muricans.
From the dos, arsm , business sales managers, sales executives, retail store managers, assistant store managers, they are implementing systems similar to Wells Fargo to show growth, I.e flip the D.t.v customers to uverse, and/or flip DTV to the... read more
Has anyone heard of Business in Retail going through a Surplus or lay off? Was approached about taking one of these rolls but not sure it's a smart move.
Every now and then some idiot will chime in here about how all of the legacy DIRECTV folks out in LA will be required to move to Dallas in a year or so, or be eliminated. It's clearly bullspit from a troll, and now I have some proof. I recently spoke... read more
The word is out, It’s become clear over the last several years that the job market has not recovered but has transitioned Consequently, the latest changes wrought have given way to an entirely new type of employees, in AT &T's case they are are... read more
Stupid question, but are "surplused" employees still entitled to the company performance bonus for the period which he/she worked there before being laid off (say, Jan to Sept 2016) although the bonus is not paid until March 2017, well after... read more
im a legacy DIRECTV employee and i drank the kool aid for the first year just because they hyped up unity and one goal, etc recently though they have moved around all the legacy DTV people i know and replaced them with T people. Since then, its been... read more
They really serve no purpose, They don’t track how many of their clients actually find jobs. In other words, they don’t measure whether or not they’re actually meeting their most basic goal, what I had learned about AT&T is that you’re dealing with... read more
If you work in one, you should at least be prepping for the worst. Everyone knows stores will start closing. Just assume it's sooner than later. I have never seen an ARSMS fired. Several have been lately. Seems like there's a lot of pressure to put... read more
I have said this many times and I'll say it again: These company owned retail stores are worthless money pits. I have a cell phone and accessories and service, but I have never set foot in one of these cell phone stores. How is that possible? Simple... read more
I'm doing some market research for my career coaching practice. I work with mid-career executives in transition to owning a business. I'm curious to hear from telecom employees if you were referred to any career coaching resources during your exit... read more
There is a lot more to this company than just Retail! Any news on the wireline side, as far as future surpluses or layoff rumors?? And if so, which departments and locations?
I worked at the retail level for close to 8 years with AT&T. I was an ASM for 3 years out of the 8. I know this company very well and I paid attention to the company trends. Some of this has been discussed already but I'm here to tell you now that... read more
https://www.cwa-union.org/news/att-mobility-orange-contract-2017-bargaining-report-18 In the above link and in the news section of the CWA website, you'll see negotiation updates up until the CWA stepped away from negotiations. AT&The is despicable.
I have seen many of the most capable and brilliant career oriented professionals let go by the company in the last 5 years, that I had lost count , since Many of us are still here, we may be doing something right follow the following steps for a... read more
Why would excutives visit without notice to the call center. 5 plus upper management made a surprise visit. I am worried. Our call center has been less calls and giving more etime. Should we be worried? I am expecting my first child very soon I am... read more
The CWA Bargaining Committee met with the Company on February 9, 2017. The Company presented a complete package proposal to the Union. The Union Bargaining Committee spent Friday, February 10, 2017 and the entire weekend meeting with the Company, as... read more
As most of us know, comp will change on April 1st. My guess is that they will slowly chip away at our At-Risk or increase goal amount to pay us less on per opp, ins, wired, accessories, WTR. Does anyone out there have any insight as to what we (if we... read more
UPDATE: AT&T, union agree to extension of contract, what choice do they have? Let the ruse continue
Under CEO Randall Stephenson’s leadership, AT&T (NYSE: T) has made waves for its aggressive approach to workforce retraining, an approach that puts the onus on individual employees to keep their skills up to date. Speaking to college students earlier... read more
When and if I lose my job at AT&T as an RSC what are some jobs I should go try and pursue. I always made $55,000 + over the years at AT&T. Sales is all I have ever known. Please help guide me. Thanks!