Topics regarding layoffs at YP LLC - Yellow Pages -

Topics regarding layoffs at YP LLC - Yellow Pages -

Outsourcing is losing us customers

Most of our customer service for YP has been outsourced and to say it’s terrible is an understatement. How are we supposed to provide great customer satisfaction when you have to deal with people who barely speak English and probably lack the... — read more 

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Post ID: @OP+RiMx1Bj

Upper management needs an overhaul

YPs upper management needs to be cleaned out ASAP! Major policy changes are being made so quickly that you know it isn’t well thought out. The direction of the company changes so often that it becomes discerning and disruptive to employees. Those at... — read more 

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Post ID: @OP+R4zHh2r

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