Topics regarding layoffs at West Corp.

Topics regarding layoffs at West Corp.

More Work/less pay

How can this company sustain itself with the current “improvements” - apparently by adding more to everyone left and we are already stretched thin. Honestly I’ve never seen anything like it. Our poor customers. No wonder they’re abandoning ship.

Salary Review

Anyone negotiated a salary increase after taking on additional responsibilities? Is there significant pay variance among people on the same team in the same role? How is that pay for performance?


I’m surprised no one has been talking about the 1 million dollars ransomware attack. Or the other viruses that have cause so much turmoil throughout the company. GTS is completely disorganized and floundering, the amount of money being wasted on... —  read more 


Do you think anyone even proposed the idea of pay cuts instead of mass firings? Lots of new executives that can afford to take a temporary salary reduction. I would have been okay with that. Other companies I know have done 20% cuts across the... —  read more 


Know your rights- severance isn’t typically a trade of for your silence. HR is there to protect the company, not you. You don’t have to sign anything and they can’t withhold pay for work performed for any reason. —  read more 


Anybody know if Intrado is still the vendor for Directv’s IVR? Through what was West Interactive. Wasn’t sure if after ATT bought Directv they finished going in-house with it or if there actually still is a Directv hub at W100’s 1st floor.

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Start looking now

People are being let go. Open reqs are being closed. Morale is low. More work is being piled on. If you’re not doing the job of 2 or 3 people for pennies you’re not a team player. Apollo is running this into the ground.

RIF’s Feb 5

And more lay offs today. Some of the very best people. The bottom line is that Intrado does not care for its people. But by now, that should come as no surprise. When the majority of us are swamped with workloads and asked to take on more.... and we... —  read more 

Policy Manual Change!!!!

Just found out they changed the policy manual on us a month ago and didn’t let anyone know. And it’s big. The old policy manual has an entire page dedicated to severance pay, how much you get, based on how long you’ve been with the company. IT’S GONE... —  read more 

Accent Divestiture Intrado announced that they're selling their Claims Recovery businesses (aka "Accent"). Does anyone who work there know if there's going to be any... —  read more 

GTS All-Hands Meeting

Got an invite this morning for the GTS All-Hands meeting next week. Seems odd. There's no description other than dial-in info, whereas usually there's some spiel about the presentation. Plus, the turnaround seems pretty short; usually, these invites... —  read more 

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