Thread regarding T-Mobile layoffs

This will help us keep/bring in customers

  • T-Mobile forces legacy Magenta, ONE, and Simple Choice customers onto pricier 5G plans mid-July.
  • Cumulative increases reach up to 60% above original rates for some grandfathered plan holders.
  • T-Mobile’s five-year guarantee excludes fees, which the carrier has already raised twice in one year.

https://www.gadgetreview.com/t-mobile-just-ripped-8-million-customers-off-their-grandfathered-plans-and-raised-their-bills

#Customer #CustomerSatisfaction #Pricing #Telecom
by Anonymous
| 714 views | | 6 replies (last ) | Reply
Post ID: @OP+1kwccq6zg
Comment! It's anonymous!

6 replies (most recent on top)

The lie that they care about customers . . .

by Anonymous
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Post ID: @f9+1kwccq6zg

This, right on the heels of Verizon’s most aggressively priced plan in years launching only 2 short weeks ago. At this rate, maybe I should switch my employee plan to VZW.

by Anonymous
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Post ID: @d0+1kwccq6zg

I just ported out today and I know for a fact the dashboard KPIs that track this metric have to be causing a sh!tstorm reaction in the control room. Anyone remember Ft Worth queue control? I used to have to watch the provisioning stream and see all the D's and C's stream across the API connection. It must be a 10:1 ratio this week is my guess.

Took me 15 minutes to save $105 month.

Thanks for the extra motivation Srini!!

by Anonymous
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Post ID: @cd+1kwccq6zg

Happy Member’s Month, LOL

by Anonymous
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Post ID: @bj+1kwccq6zg

We. Won’t. Stop.

by Anonymous
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Post ID: @ap+1kwccq6zg

Sounds like the perfect time to cancel more lines

by Anonymous
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Post ID: @ae+1kwccq6zg

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