WTF was Verizon thinking changing how the bills looks for our customers? I have been here 10 years and I can't make any sense of them. The old look was simple and easy to understand, especially when it came to proration and device payment balances. Seems like once again we have id–ts running the show when it comes to decisions like this.
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Probably the work of Diego Scotti... Guess it beats folding clothes at The Gap...
I blame the marketing team. They get stuck on this big word look. Like the MORE is less posters. The bills changed to match this cosmetic look. This is so dumb.
More Wells Fargo c-ap no doubt. Shady as